The Creative Operations Manager will report into the Sr. Creative Operations Manager and be responsible for overseeing the digital creative process, ensuring timely and successful delivery of all creative assets across site, email, app, organic social media, and video. This role will also focus on streamlining the operations of our creative department and collaborating closely with cross-functional teams to drive impactful creative campaigns that align with our brand vision.

• Oversee execution and ensure smooth & efficient workflows and consistency of digital creative messaging, seasonal brand activations, and always-on campaigns
• Intake creative briefs for marketing and e-commerce initiatives and oversee their execution, ensuring that all creative needs are properly resourced, monitored, and delivered in a timely and efficient manner
• Collaborate with the creative, marketing, and merchandising teams on strategy of marketing briefs, timelines, and campaign launches, ensuring that all deliverables are clearly defined and communicated
• Track and prioritize all creative requests, ensuring resources are allocated appropriately
• Work closely with the Sr. Manager to streamline processes, improve efficiency and productivity, and ensure alignment between creative and business goals
• Foster a positive and collaborative work environment within the creative operations team, leading by example and promoting a culture of creativity, excellence, and continuous improvement

• 3 years of experience managing creative operations or project managements, ideally in a retail environment
• Strong project management skills, with a demonstrated ability to stay organized while managing multiple campaigns with competing deliverables and/or timelines
• Excellent communication and interpersonal skills, with the ability to build relationships at all levels of the company
• Process-oriented thinker who pays meticulous attention to detail
• Familiarity with retail industry trends and consumer behavior
• Proficiency in project management software and tools preferred but not required

URBN offers comprehensive Perks & Benefits to employees. Availability and eligibility to specific benefits may be subject to your location and employment status. Benefits include medical, dental, vision, PTO, generous employee discounts, retirement savings and much more! For additional information visit www.urbn.com/work-with-us/benefits

URBN celebrates diversity and is committed to creating an inclusive environment for all employees. We are proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, sex (including gender, pregnancy, sexual orientation, and gender identity or expression), religion, creed, age, physical or mental disability, national origin or ancestry, ethnicity, citizenship, service in the uniformed services, genetic information, or any other protected characteristic as established by law. We believe strongly in fostering a safe, fair and respectful work environment. To ensure compliance with our non-discrimination and anti-harassment policies, we offer anti-harassment training to managers and employees.