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Antietam Broadband has an immediate, full-time opening for a Technical Support Representative. The selected candidate will provide phone support for customers. The primary role is to respond to calls, analyze and troubleshoot the problems, create and resolve trouble tickets, escalate issues to specific departments.
Responsibilities Include:
You will need to have:
Even Better If You Have:
When you join Antietam Broadband....
You'll be joining an award-winning company and team. We will not only offer you a full range of benefits, including group health & dental insurance, 401(k) program with company match, generous PTO program, a company wellness program, employer paid short and long term disability, and more! We are a great place to work because we are committed to providing an environment that gives each employee the opportunity to nurture their gifts and achieve their potential. Our mission is to pass on to the next generations of customers, employees, communities, and owners an organization that is even stronger and better than what it is today.
Schurz Communications and its subsidiaries strategic objectives:
To learn more about Antietam Broadband, Click Here.
Full Time
Telecommunications
$36k-45k (estimate)
05/10/2023
08/25/2024
antietambroadband.com
Hagerstown, MD
100 - 200
Telecommunications
The job skills required for Technical Support Representative include Technical Support, Communication Skills, Networking, Help Desk, etc. Having related job skills and expertise will give you an advantage when applying to be a Technical Support Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Technical Support Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Technical Support Representative positions, which can be used as a reference in future career path planning. As a Technical Support Representative, it can be promoted into senior positions as a Technical Communicator that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Technical Support Representative. You can explore the career advancement for a Technical Support Representative below and select your interested title to get hiring information.