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Specialist, Customer Experience
$45k-56k (estimate)
Full Time | Wholesale
3 Days Ago
Antylia Scientific is Hiring a Specialist, Customer Experience Near Raleigh, NC
Job Title: Specialist, Customer Experience
Reports To: Manager, Customer Experience
Position Location: Raleigh, NC
FLSA Status (Exempt/Non-Exempt): Non-Exempt
FLSA Status (Exempt/Non-Exe
Position SummarySupport sales team through varies order processing procedures to provide the highest level of customer satisfaction.
Key Responsibilities
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, or disability status.
Reports To: Manager, Customer Experience
Position Location: Raleigh, NC
FLSA Status (Exempt/Non-Exempt): Non-Exempt
FLSA Status (Exempt/Non-Exe
Position SummarySupport sales team through varies order processing procedures to provide the highest level of customer satisfaction.
Key Responsibilities
- Process in-coming customer calls requiring orders, product availability, order status, etc.
- Process all incoming sales orders including phone, web, email, EDI into ROI.
- Generate quotes on stock products.
- Complete all required shipping documentation for proper delivery of foreign orders.
- Perform invoicing as required including adding freight charges and billing customers.
- Process all credit card orders.
- Provide administrative support for Sales Support, Sales, etc.
- Adhere to all ISO 9001 policies and procedures that govern our business.
- Performs other duties as assigned.
- High School Diploma, GED, or equivalent experience
- 0-1 years’ prior relevant experience
- Ability to interact with customers in a professional manner
- Basic computer skills including Microsoft Office
- Excellent communications and customer service skills
- Good organizational and team related skills
- Thrives in a fast-paced, collaborative environment, efficiently works under pressure, within deadlines or other time essential constraints
- Excellent communication skills, both written and verbal, to clearly and concisely communicate to all levels of the organization
- Strong work ethic and an ability to excel within a rapidly changing and growing organization
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, or disability status.
Job Summary
JOB TYPE
Full Time
INDUSTRY
Wholesale
SALARY
$45k-56k (estimate)
POST DATE
07/03/2024
EXPIRATION DATE
07/31/2024
WEBSITE
coleparmer.com
HEADQUARTERS
BURLINGTON, NJ
SIZE
200 - 500
FOUNDED
1955
TYPE
Private
CEO
MIKKI ESTOK
REVENUE
$50M - $200M
INDUSTRY
Wholesale
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About Antylia Scientific
Cole-Parmer is a designer, manufacturer and distributor of specialty lab equipment for fluid-handling, test, measurement and electrochemistry.
Show more
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