At Anytime Fitness we are passionate about our members and the surprisingly personable experience we create! Our Club Associate will be responsible for creating a positive member experience by providing a superior level of customer service to all Anytime Fitness members, prospective members and guests.

Part-time approx. 12-16 hours with mostly weekday afternoons and weekend mornings mornings.

Essential Duties and Responsibilities

• Greet members, prospective members and guests, providing exceptional customer service.
• Handle all office/club related activities including:
• Answer phones in a friendly manner and assist callers with a variety of questions.
• New member sign-up.
• Take prospective members on tours.
• Facilitate needed updates to member’s accounts.
• Respond to member questions and concerns in a timely and professional manner and elevate to upper management as needed.
• Assist in maintaining the neatness and cleanliness of the club.
• Ensure effective operations and cleanliness according to company standards
• Excellent verbal and nonverbal communication skills
• Excellent listening skills

Club Cleanliness and Maintenance

• Regular facility cleaning and upkeep such as mopping under equipment, trash removal, cleaning windows and mirrors, restrooms, gym floor organization and re-racking weights.
• Regular cleaning of all exercise equipment and tanning beds.

Qualifications/Requirements

• Ability to motivate and nurture others
• Strong work ethic that includes punctuality, organization, and attention to detail
• Ability to maintain a friendly, enthusiastic, and positive attitude
• Outwardly facing professional appearance
• Confidence and desire to create new relationships quickly
• Ability to quickly acquire and apply new knowledge and skills
• Customer service background preferred.
• Basic computer proficiency.
• A passion for fitness and health.
• Upbeat and positive attitude!
• Punctuality and reliability is a must.
• Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member’s expectations.
• Strong listener with the ability to empathize and problem solve.
• Demonstrate diplomacy in all interactions while using appropriate behavior and language.

Physical Demands

• Standing and walking during shift.
• Lifting and bending over

Employee Benefits

• Complimentary Membership with Tanning and Hydro Massage
• Discounts on Personal Training and Products

Job Types:

Part-time approx. 12-16 hours with mostly weekday afternoons and weekend mornings.

Pay: $11.00 per hour

Job Type: Part-time

Pay: From $11.00 per hour

Benefits:

• Employee discount
• Flexible schedule

Shift:

• 4 hour shift
• Evening shift

Weekly day range:

• Monday to Friday
• Weekends as needed

Work Location: In person