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Customer Service Specialist 1
Aon New York, NY
$49k-61k (estimate)
Full Time | Insurance 3 Months Ago
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Aon is Hiring a Customer Service Specialist 1 Near New York, NY

Posting Description:

Have you considered a career in Customer Service or Insurance? Are you eager to join a large company that offers several career paths within reach in just a few years? This may be your starting point!
Aon Affinity’s Travel Practice business group is located in Garden City, NY and is offering opportunities to members of our local community. We’d like to continue to get to know the neighborhood and help community members become part of a global industry-leading team.
What will your day look like?

Job Responsibilities:
  • Answer incoming calls in a professional manner while meeting performance standards, which include average availability, talk time and call volume.
  • Our clients have questions! Be a resource to clients by extending superior service while providing them with information on their insurance coverage and assisting with additional inquiries.
  • Initiate claims and offer subsequent status information.
  • Flex your writing skills by drafting written responses to customer inquiries.
  • We offer multiple shifts to provide coverage for our national clients and will work with you to find a suitable shift for you!
Required Experience:
  • Minimum of 1 year of customer service experience or call center experience.
  • Ability to prioritize work flow and handle multiple claims simultaneously.
  • Strong interpersonal skills and the ability to relate to clients.
  • Strong attention to detail and organization skills.

Preferred Experience:
  • Ability to navigate Microsoft Office Suite.
  • Experience working in a call center environment.
  • Bi-lingual Spanish/English is a plus within one of our specialty groups.

Required Education:
  • College preferred, or equivalent work experience.

How we support our colleagues
In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognize that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working!
Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.
Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.
Aon provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status. Aon is committed to a diverse workforce and is an affirmative action employer. People with criminal histories are encouraged to apply.
We provide individuals with disabilities reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment in accordance with applicable law. Please contact us to request an accommodation on ReasonableAdjustments@Aon.com
Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.
The salary range for this position is $35,000 to $40,000 annually. The actual salary will vary based on applicant’s education, experience, skills, and abilities, as well as internal equity and alignment with market data. The salary may also be adjusted based on applicant’s geographic location.

We Offer You
Aon offers a comprehensive package of benefits for full-time and regular part-time colleagues, including, but not limited to: a 401(k) savings plan with employer contributions; an employee stock purchase plan; consideration for long-term incentive awards at Aon’s discretion; medical, dental and vision insurance, various types of leaves of absence, paid time off, including 12 paid holidays throughout the calendar year, 15 days of paid vacation per year, paid sick leave as provided under state and local paid sick leave laws, short-term disability and optional long-term disability, health savings account, health care and dependent care reimbursement accounts, employee and dependent life insurance and supplemental life and AD&D insurance; optional personal insurance policies, adoption assistance, tuition assistance, commuter benefits, and an employee assistance program that includes free counseling sessions. Eligibility for benefits is governed by the applicable plan documents and policies.
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Job Summary

JOB TYPE

Full Time

INDUSTRY

Insurance

SALARY

$49k-61k (estimate)

POST DATE

05/30/2024

EXPIRATION DATE

07/12/2024

WEBSITE

aon.com

HEADQUARTERS

ESCONDIDO, CA

SIZE

>50,000

FOUNDED

1988

CEO

MARK CASAS

REVENUE

$1B - $3B

INDUSTRY

Insurance

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About Aon

Aon plc (NYSE:AON) is a leading global professional services firm providing a broad range of risk, retirement and health solutions. Our 50,000 colleagues in 120 countries empower results for clients by using proprietary data and analytics to deliver insights that reduce volatility and improve performance.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

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