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Apalachee Center, Inc. is best known for helping individuals and families of North Florida succeed in recovering from emotional, psychiatric, and substance abuse crises. Apalachee Center, Inc. provides comprehensive behavioral health services across 8 counties (Franklin, Gadsden, Jefferson, Leon, Liberty, Madison, Taylor, and Wakulla Counties).
Apalachee Center, Inc. offers competitive benefits for our full-time positions to include health, dental, vision, basic life insurance, long term disability, paid time off, and more.
Overview:
Support Staff performs basic office duties for the program and staff in the programs including answering phones, maintaining office logging system, assisting with scheduling and other clerical tasks to help the program to be organized and run smoothly. Expected to demonstrate strong customer service skills as the first point of contact for clients and outside callers and visitors. Handles various tasks related to maintenance of office systems, records, files, logs, and client charts according to the established guidelines.
ESSENTIAL/CORE JOB-SPECIFIC DUTIES AND RESPONSIBILITIES
2. Conducts client financial assessments and performs administrative intakes gathering data for financial eligibility, insurance fees in working with the Financial Service Department, etc. Sets client fees in accordance with policy. Performs fee collections and issues receipts. Prepares deposits, maintains petty cash, and makes routes to accounting. Work with Program Supervisor to take care of Write-Offs. Responsible to be the one to communicate with the Financial Service Department any changes in clients insurance status.
3. All the necessary paper document needs to be scanned into Avatar based on the Scanning Document Guideline within 48 hours of receipt by titling those accurately to facilitate the easy access. Responsible to check the HIE system daily to distribute received fax to the appropriate staff.
4. Knowledge of all SOP policies and procedures. Knowledge of HIPAA regulations. Respects and ensures protection of client rights and confidentiality/privacy.
5. Serve as a Safety Officer Designee for the program. Assist Safety Officer/Program Supervisor to ensure the required drills are completed timely and bring safety concerns to the Program Supervisor to promote safe, orderly and therapeutic environment.
Education/Experience:
Full Time
$39k-49k (estimate)
07/11/2024
10/07/2024
apalacheecenter.org
Tallahassee, FL
200 - 500
The job skills required for Support Staff #2950 include Customer Service, Scheduling, Confidentiality, etc. Having related job skills and expertise will give you an advantage when applying to be a Support Staff #2950. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Support Staff #2950. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Support Staff #2950 positions, which can be used as a reference in future career path planning. As a Support Staff #2950, it can be promoted into senior positions as a General Clerk III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Support Staff #2950. You can explore the career advancement for a Support Staff #2950 below and select your interested title to get hiring information.
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Support staff members are responsible for a wide range of roles and must be able to multitask.
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They might also be in charge of forwarding calls or relevant messages or taking minutes at meetings.
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Career tips from people on Support Staff jobs
Support staff members are responsible for a wide range of roles and must be able to multitask.
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