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Reports to Director of Rooms, position is Exempt. Be a part of an impressive team of hotel professionals in our gorgeous, historic building.
The Assistant Guest Services Manager reports to and collaborates with the Guest Services Manager to set the tone for the front-of-house guest experience of the hotel.
This integral role assists in leading the Guest Services department, by example, ensuring that no need goes unmet and no opportunity to make a guest’s visit special is missed.
Work in a respectful and progressive environment that values what people bring to the team. WHAT’S IN IT FOR YOU
WHO YOU ARE You are a perfectionist by nature and know that anything worth doing is worth doing well. You are someone who doesn’t settle for ordinary, and have an aversion to blasé service, knowing that effort and spontaneity are the alchemy for the extraordinary.
You are genuine, yet polished, and aren’t afraid to venture outside of the norm and do things differently. You obsess over the details (the Science) and presentation (the Art), striving to create an experience that surprises and inspires.
You relish the opportunity to be part of the distinctive soul of a unique hotel, where your creativity and passion are appreciated, supported, and expected.
elevating our associates’ pride in who they are, where they live and who we serve. Located in the heart of Old Town Alexandria, Hotel Heron will open in the spring of 2024 offering guests the opportunity to see Old Town from a new vantage point.
With Washington, DC just minutes away, Hotel Heron acts as a flag in the sand just across the river, beckoning travelers to explore beyond the National Mall and Monuments to discover a city ripe for its new renaissance.
Originally opened in 1926 as the George Mason Hotel, this adaptive reuse combines the iconic inn with an adjacent new building that houses a modern event space and elevated guest rooms.
This chic 134 room boutique hotel is home to a signature ground floor restaurant serving hearth inspired Mid-Atlantic cuisine, a cozy craft cocktail bar hidden in the heart of the hotel, and an open-air seasonal rooftop bar with unparalleled views of the Potomac.
Elevated amenities include a state-of-the-art fitness center and meeting spaces designed for socializing, co-working, creating, eating, drinking, and relaxing.
The hotel brings together world travelers and neighbors alike while showcasing Alexandria’s rich legacy and knack for innovation through thoughtful touches from local businesses and artisans.
Last updated : 2024-06-20
Full Time
Accommodations
$35k-52k (estimate)
06/22/2024
09/21/2024
www.aparium.com
Chicago, Illinois
500 - 1,000
Alicia Jaromin
$50M - $200M
Accommodations
Founded in 2011, Aparium Hotel Group is a lifestyle hotel company owned and operated by industry veterans. Each of Aparium Hotel Group's properties are independent brands and celebrate the specific neighborhoods and unique history of the distinct cities in which they reside. Aparium Hotel Group currently operates eleven hotel properties across the United States with eight new projects in various stages of development. The company is headquartered in Chicago, Illinois.
The job skills required for Guest service manager include Guest Service, Innovation, etc. Having related job skills and expertise will give you an advantage when applying to be a Guest service manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Guest service manager. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Guest service manager positions, which can be used as a reference in future career path planning. As a Guest service manager, it can be promoted into senior positions as a Room Reservations Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Guest service manager. You can explore the career advancement for a Guest service manager below and select your interested title to get hiring information.
If you are interested in becoming a Guest Service Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Guest Service Manager for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Guest Service Manager job description and responsibilities
A guest service manager will fulfill requests made by guests to ensure that they have an unforgettable experience.
01/30/2022: Sarasota, FL
The guest services manager oversees the process of handling customer complaints.
02/28/2022: Altoona, PA
Guest service manager focuses on the client's needs and requirements and ensures that they are being fulfilled.
01/31/2022: Passaic, NJ
Present the menus and the special of the day
03/27/2022: Pascagoula, MS
Organisational and planning skills to develop customer service policies.
01/25/2022: Allentown, PA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Guest Service Manager jobs
A guest service manager performs a variety of customer relations duties at a hotel.
04/12/2022: Youngstown, OH
Must be able to speak and understand the primary language used by the guests who visits the hotel.
03/22/2022: Wilmington, DE
Listen, understand and take action.
03/25/2022: Longview, TX
Customer Service Manager needs a strong set of management, leadership, and business skills to take their career to the next level.
02/01/2022: Tucson, AZ
Customer service representatives, customer service management, and operations staff work together to make experiences that matter.
03/11/2022: Bremerton, WA
Step 3: View the best colleges and universities for Guest Service Manager.