Growing West Little Rock law firm seeks full-time professional Collections Specialist to assist clients with debt collections while maintaining a comprehensive knowledge of pertinent rules, regulations, policies and procedures in the legal field.

Essential Job Functions:

• Effectively manage and collect on a portfolio of accounts as they progress through the legal stream
• Analyze each customer’s financial situation and negotiate payment arrangements on behalf of firm
• Adhere to quality standards set by the firm and our client
• Adhere to compliance standards, applicable laws and regulations that govern third-party collections (i.e. FDCPA)

• High school diploma/GED
• Minimum of 2 years’ experience in a collections or banking environment
• Demonstrated confidence, initiative and negotiation skills
• Outstanding verbal and written communication skills
• Ability to problem solve, prioritize, organize daily work and multi-task
• Proficient computer skills with the ability to learn new technologies
• Must be able to pass an extensive background check and drug screen