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Amerit Fleet Solutions is a leading provider of fleet maintenance and management services across the United States. We are dedicated to providing top-notch service and support to our clients, ensuring their fleets operate efficiently and effectively. Our commitment to excellence and customer satisfaction has made us a trusted partner in the industry.
We are seeking a highly skilled and experienced Call Center Manager to lead and oversee our call center operations. The successful candidate will be responsible for ensuring exceptional customer service, optimizing call center processes, and driving continuous improvement initiatives. This role requires a strategic thinker with strong leadership abilities, excellent communication skills, and a passion for delivering outstanding customer experiences.
Compensation: Competitive Pay - Paid weekly, every Friday! Salary Range: $85,000 - $100,000
Whats in it for you? Benefits include medical, dental, vision, paid holidays, unlimited PTO, 401K, flexible spending accounts, life insurance, disability insurance, growth opportunities, progressive company culture, and so much more!
Essential Duties & Responsibilities:Full Time
$84k-117k (estimate)
06/22/2024
07/05/2024
ameritfleetsolutions.com
MISSION VIEJO, CA
500 - 1,000
1905
Private
DAN WILLIAMS
$200M - $500M
Transportation
Amerit owns and operates a chain of fleet services centers that provides outsourced fleet maintenance services.
The following is the career advancement route for Call Center Manager positions, which can be used as a reference in future career path planning. As a Call Center Manager, it can be promoted into senior positions as a Contact Center Senior Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Call Center Manager. You can explore the career advancement for a Call Center Manager below and select your interested title to get hiring information.
If you are interested in becoming a Call Center Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Call Center Manager for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Call Center Manager job description and responsibilities
Due to their managerial position, Call Center Managers complete many tasks contributing to their supervisory role.
04/18/2022: Santa Ana, CA
Call center managers will be directly responsible for hiring, training and motivating call center representatives.
03/06/2022: Dayton, OH
Motivating and guiding team members on navigating difficult customer calls.
03/22/2022: Huntington, NY
Call center managers hire, train, prepare, and motivate their staff members to provide excellent service to customers.
03/17/2022: Cleveland, OH
They develop objectives for a call center’s day-to-day operations and analyze call center statistics (like sales rates and customer service metrics) to ensure that these objectives are met.
04/12/2022: Nashville, TN
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Call Center Manager jobs
Some call center managers can also work toward sales and team leadership certifications.
02/25/2022: Buffalo, NY
Educational requirements to become a call center manager vary by employer.
02/23/2022: Alamogordo, NM
Any call center manager will receive on-the-job training.
03/11/2022: Longview, TX
Be a social leader to foster optimism and promote culture change.
04/17/2022: Albany, NY
Focus on agent engagement and retention.
02/06/2022: Albany, GA
Step 3: View the best colleges and universities for Call Center Manager.