Job#: 2040808 Job Description: System Administrator -
Email - if interested
Role Requires:Top Secret Clearance, TS/SCI preferredSecurity and Linux certificationThe role will be on-site at the customer location in Stennis, MSWill require some on-call/weekend workManagement Level Definition:Contributions impact technical components of client specific products, solutions, or services regularly and sustainable. Applies advanced subject matter knowledge to solve complex business issues and is regarded as a subject matter expert. Provides expertise and partnership to functional and technical project teams and may participate in cross-functional initiatives. Exercises significant independent judgment to determine best method for achieving objectives. May provide team leadership and mentoring to others.
Responsibilities: Monitoring and maintaining system health on the client system(s) - compute, network and storage
Reviewing, resolving and responding to client tickets
Creating, monitoring and closing all support cases
Maintaining availability reports for tracking SLA's
Planning, scheduling and completing monthly patch upgrades on all systems and 6-month kernel upgrades
Maintaining the system security posture required by the client
Assisting the client with app installations
Troubleshooting and repairing hardware issues
Tracking/documenting the hardware repairs as well as opening, tracking, closing part cases and returning replaced parts.
Maintaining the on-call schedule to support our 365 24x7x2/4 contracts
Assisting with hardware and system installation activities in new systems
Education and Experience Required: - 8 years of professional experience and a Bachelor of Arts/Science or equivalent degree in computer science or related area of study; without a degree, three additional years of relevant professional experience (11 years in total).
- CompTIA Security Certification Required
- CompTIA Linux Certification Required
- TS Clearance Required
Knowledge and Skills: - Has sufficient depth and breadth of technical knowledge to design and scope multiple deliverables across a number of technologies as it pertains to system.
- Has demonstrated innovation and communication of new deliverables and offerings.
- Has led team in the delivery of multiple deliverables across multiple technologies.
- Ability to develop solutions that enhance the availability, performance, maintainability and agility of a particular customers enterprise.
- Has contributed to the design and application of new tools.
- Ability to re-use existing experience to develop new solutions to take to market.
- Possesses an understanding, at a detailed level, of architectural dependencies of technologies in use in the customers IT environment.
- Frequently uses product and application knowledge along with internals or architectural knowledge to develop solutions. A recognized expert in one or more technologies within own technical community and also at regional level. Holds a vendor or industry certification in at least one discipline area.
- Able to communicate with internal and external senior management confidently and demonstrate the professionalism of the job family.
- Ability to work in a multi- technology environment with the ability to diagnose complex technical problems to their root cause. In addition to troubleshooting skills and consulting skills, has ability to summarize prognosis and impact at practice lead level. Ability to adapt a consulting style appropriate to the situation and can identify up-sell opportunities.
- Be able to demonstrate a broad understanding of market dynamics, an industry area, commercial issues, and technical concerns whilst maintaining depth in core focus area.
- Ability to present within own area of expertise as part of technical Demos.
- Able to produce complete proposals for smaller engagements within own area of expertise.
- Demonstrates broad knowledge in other technical areas in order to properly manage complex integration efforts. Demonstrates application of technical expertise in successful engagements involving multiple disciplines.
- Able to independently complete solution implementation or application design deliverables.
#clearance
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Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.
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