Job Title: Hardware Asset Manager

Location: Lynchburg, VA

Duration: Long Term Contract

Job Responsibilities:

• Primary focus will be the population and auditing of the ServiceNow CMBD.
• Tasks will include procuring, gathering procurement data, license data, EOL and EOS data, contract data, warranty information, license assignment and all related financial information.
• Review and analyze ServiceNow Incidents and Requests as it relates hardware assets
• Do data validation between all systems of record
• Manage preparation and distribution of pre-defined and ad-hoc reports; identify and recommend hardware that has the potential to be harvested or replaced with lower cost alternatives.
• Perform PC deployment numbers by manufacturer and model type.
• Provide data insights that assist with PC, iPhone, iPad replacement schedules.
• Monitor changes assets during their life in the environment. Alert stakeholders to changes that are relevant to them.
• Investigate and resolve discrepancies to maintain integrity of software asset data.
• Identify and report on potential issues with Pacific Life’s asset tracking tools, Flexera and ServiceNow. Report on issues with all supporting systems and input. Develop and maintain Hardware Asset Management related program and process documentation.