Apex Systems is looking for a Sr. Telecommunications Project Coordinator.

Location: Memphis, TN

Candidates should be willing/able to work onsite in Memphis, TN 5x per week. (M-F)

Duration/Type: 6 contract to hire

Benefits on Contract: Yes!Health/Medical, Dental, Vision, 401k Options, and more!

Responsibilities:

• Maintain all sales documentation and implementation information from the beginning of service delivery through order fulfillment in Salesforce.
• Work with sales team to ensure customer needs are facilitated.
• Work closely with and be the liaison for all departments involved order fulfillment process.
• Update the customers routinely on order status.
• Coordinate VoIP services, circuits, connectivity, internet plus other services provided.
• Create location diagrams, Network Designs, Multi-Loc connections and/or Visio drawings when necessary.
• Facilitate meetings and calls with customers and necessary internal departments for complex implementations.
• Must understand competition of the industry and understand our service offerings in their entirety.
• Notify appropriate management when orders become stalled.
• Take full ownership of facilitating the customers’ needs.
• Other task or duties as assigned.

Qualifications and Skills Needed:

• Experience in fast-paced service delivery environment, telecommunications and/or data industries required.
• Proven knowledge of telecommunications and VoIP Services required.
• Project Coordination or Implementation management experience required.
• Proven ability to foster strong relationships with internal and external departments required.
• Must be proficient, professional, and able to correlate good business decisions when assisting the sales team and the department.
• Proven ability to prioritize and manage multiple projects simultaneously is highly preferred.
• Associate’s degree.