Apex Systems has an opening for Linux Systems Support Specialist to support a Federal DOD project. This position will be

Pay Rate: 52-58/hr.

Long-Term Contract position

Hybrid Schedule: 2 days onsite/3 days remote

• Shift Options: Sun - Thurs or Mon - Fri or Tues - Sat 3:00 PM - 11:00 PM
• Tuesday/Thursday onsite
• During the first 3 months of training, you will be working on day shift hours (Mon - Fri 8:00 AM - 5:00 PM, then moving to 3rd shift after your training period.

Candidates must be eligible to obtain at Top Secret Clearance (or have an active Security Clearance). Due to the nature of the clearance requirements, we are only able to consider US Citizens for this project.

Responsibilities:

Linux Systems Support Engineer will be responsible for a wide range of activities surrounding the on-going maintenance and expert level support of MSP applications, tools and platforms, including but not limited to Change, Incident, Problem and Risk Management. These activities will include resolving escalations from network operations centers, project teams, IT and management team. Expected to own and drive resolution of highly complex system and application issues, complex change management, working with Product Marketing, Account teams and internal organizations (IT, Engineering, Infrastructure, etc.) on product wide issues as well as product readiness projects. A systems support engineer will directly interact with network operations and at times the customer on high visibility and complex technical issues. Special focus on and advanced technical skills with operating systems, network management applications and protocols is required.

Additional responsibilities:

• Mentor network operations engineers.
• Support new technology and product integration.
• Assist with remediation efforts of security vulnerabilities per procedure.
• Review and provide technical analysis on IAR’s.
• Perform alarm studies.
• Create and maintain knowledge articles.
• Analyze platform issues and manage escalations to various IT organizations.

Qualifications

Must have:

• Associate’s degree or equivalent work experience.
• Broad knowledge of all products within Managed Services.
• Intermediate knowledge of network management platforms, applications and protocols, to include at least one or more of the following:
• Linux
• Windows
• WAN/LAN/SD-WAN
• Cisco ISE
• Assure 1
• SevOne
• Citrix
• TACACS/Radius
• Five or more years of hands on experience with OS, applications support or networking; common network security practices, standards and troubleshooting.
• Flexibility with work hours, as this position will required to work an off-shift and on-call
• Excellent communications skills and be able to deliver results under pressure.