Job#: 2034458

Job Description:

Apex Systems has an immediate opportunity for a Technical Support Specialist to work for a National Financial and Insurance Services Firm on-site in New York City, NY.
If you or anyone you know is interested in applying, please send a copy of your updated resume to Ronak Gandhi @
Summary of Position:
We are searching for a talented and passionate Technical Support Analyst to join our fast-growing New York office. The position is responsible for providing technical assistance and end-user support related to computer systems, hardware, and applications.
Provides first level technical support at various levels of expertise and responsibility. Includes support of Home Office and Field hardware, password support, software, applications, and networks. Supporting users via chat, phone, and in-person support within the home office. Provides analysis and research needed to resolve the issues presented to Service Desk.
In the role of a Technical Support Analyst, you will need to harness a blend of problem-solving and interpersonal skills. Even if you are faced with a problem you don't have the answer for, your critical thinking skills and ability to work under pressure will help you find a solution. You demonstrate politeness, patience, and understanding. You are quick to learn new skills and technologies and are genuinely interested in learning and progressing in your role.
This role will start remotely for a 7 week phone/chat support training course. Training will run Monday through Friday from 9:00 AM to 5:30 PM EST.
Once training is complete, candidate will work on campus in Lower Manhattan, New York. Regular work hours will be Monday through Friday from 8:30 AM to 5:30 PM EST.
EEO Employer
Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at or .

Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.