36 Customer Service Position (Remote) Jobs in Pomona, CA
Apex Talent Solutions is Hiring a Remote Customer Service Position (Remote)
Customer Service Job Duties And Responsibilities
- Excellent customer care and focus; ability to assess customers’ needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience
- Answer and manage incoming calls, emails, chats, and/or interactive voice response systems
- Ability to learn and follow all customer service procedures and policies
- Strive to meet and go above personal and team target goals
- Record, organize and file customer interactions and account changes
- Able to up-sell if needed
- Able to schedule call back and appoints to resolve customer needs
- Previous experience in customer support, client services, sales, or a related field
- Excellent at communicating over the phone and other communication platforms
- Basic computer skills and experience
- Able to multitask
- Excellent time management and prioritization skills
- Ability to listen actively, relay information, and answer questions and/or concerns
- Customer-focused for positive customer experience and resolution
- Health Insurance (dental and vision included)
- Excellent retirement plan
- Tremendous upward mobility into other positions and management
- Flexible hours
- Remote Position(s) available (work from home)
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Job Summary
Full Time
$42k-53k (estimate)
06/05/2024
07/24/2024
The job skills required for Customer Service Position (Remote) include Customer Service, Customer Support, Troubleshooting, Time Management, Customer Interaction, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Position (Remote). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Position (Remote). Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Position (Remote) positions, which can be used as a reference in future career path planning. As a Customer Service Position (Remote), it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Position (Remote). You can explore the career advancement for a Customer Service Position (Remote) below and select your interested title to get hiring information.
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