Position Title: Implementation Project Manager

Reports to: Director, Project Management

POSITION SUMMARY (Key tasks and outcomes):

The Project Manager position is in our apex portal Solutions group, which implements and supports APEX software for our clients.Our apex portal Solutions leverage the latest in cognitive computing and our massive proprietary database of scored supplier records to recover and prevent overpayments, improve processes, ensure compliant supplier relationships, and optimize working capital. The Project Manager does the following for assigned clients:

• Demonstrate deep understanding of clients’ business priorities/processes.
• Initiate and ongoing relationships with assigned clients and owning client’s overall success with the apexportal software.
• Oversees software implementation projects for assigned clients.
• Identify, escalate, and own the resolution of any potential project risks for assigned clients.
• Create and manage contracts and change requests for assigned implementation projects.

The ideal candidate would have most or all of the following:

Knowledge Components:

• Knowledge of supplier onboarding, dynamic discounting, supply chain financing, and e-invoicing solutions required
• SaaS software implementation experience
• SaaS software integration experience
• SDLC Lifecycle best practices
• Good understanding of Accounts Payable & procurement principles, including Accounts Payable best practices
• Ability to interact credibly with technical & LOB professionals as well as senior executives through the CIO, CEO level
• Project management experience for complex implementation projects
• Excellent communication skills, both written and verbal, including ability to communicate effectively with both business and technical personnel, both inside the APEX organization and within client organizations, at both peer and senior levels.
• Ability to build rapport with team members and clients
• Strong influencing, problem-solving, and negotiation skills
• Professional demeanor / presence
• High levels of competency and comfort with standard MS office tools (Powerpoint, Excel, MS Project) and standard CRM systems (ex: Freshdesk, Zendesk, Jira, Service Now).

Experience (Years and types):

• 5 years of relevant experience

Education Levels/Credentials (Degree types and Emphasis):

• Bachelor’s degree in any subject
• IOFM Certification preferred
• PMP Certification preferred

Skills and Abilities and Other Characteristics:

• A passionate commitment to client satisfaction
• Excellent communication skills, both written and verbal, including ability to communicate effectively with both business and technical personnel, both inside the APEX organization and within client organizations, at both peer and senior levels.
• Ability to quickly build rapport with team members and clients
• Strong influencing and negotiation skills
• Professional demeanor / presence

Physical Work Environment:

• Work from our corporate headquarters in Greensboro, NC
• 10-20% travel to client sites, or additional as needed.
• Usually within continental United Status.