9 BY WMS Support Engineer Jobs in Mooresville, IN
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BY WMS Support Engineer
$65k-85k (estimate)
Contractor | Wholesale
2 Days Ago
AppLab Systems is Hiring a BY WMS Support Engineer Near Mooresville, IN
Role: BY WMS Support EngineerPrimary Skillset: Blue Yonder WMSNo of position: 1Location: Onsite, Mooresville, INOnsite Detailed Job DescriptionRoles and Responsibilities:
- Provide guidance and collaboration with other L1-L2-L3 WMS support team members.
- Interact with DC Operations to provide technical assistance, resolution guidance, and feedback on the functional use of the WMS application.
- Collaborate and communicate with other cross functional IT teams for support issues or system upgrades.
- Provide expertise in the initial triage of issues to determine the best course of action and escalation if required.
- Perform real time troubleshooting and issue resolution.
- Perform root cause analysis to evaluate and identify application bugs, process gaps, or areas for continual improvement.
- Provide clear evidence and issue resolution on support tickets to be able to classify/group incident trends and tracking.
- Create or add to knowledge articles to build a library of support instructions and best practices for resolutions.
- Partner with the WMS Build/Development team to understand new or enhanced features and provide hypercare support as required.
- Flexible work hours to work a Second Shift 3 pm - 11:00 pm EST.
- Strong functional expertise in Supply Chain process: Logistics & distribution - experience required. Preferably in the Health Care Sector.
- Strong technical background in Blue Yonder WMS with an understanding of system processes and data structures.
- Must be highly proficient in evaluating WMS Trace files for troubleshooting.
- 2 years previous experience (preferred) in Blue Yonder WMS development for MOCA commands, Integrator, Reports, and Labels.
- Must have experience with functional configuration, policy management, job maintenance, and interface event management.
- 2 years in previous production support experience.
- Must have experience in Linux OS and command line operations and Oracle Databases/SQL.
- Experience with Incident ticket management, Change Management processes, and Jira tools.
- Strong communication and document writing skills.
- Associate or higher degree in Computer Science, Data Science, or Engineering Science.
- Attention to detail and highly organized is a must.
- Experience with WES/WCS automation integration.
Job Summary
JOB TYPE
Contractor
INDUSTRY
Wholesale
SALARY
$65k-85k (estimate)
POST DATE
06/27/2024
EXPIRATION DATE
07/26/2024
WEBSITE
applabsystems.com
HEADQUARTERS
SOUTH PLAINFIELD, NJ
SIZE
<25
FOUNDED
2006
CEO
MUKESH MAHAJAN
REVENUE
<$5M
INDUSTRY
Wholesale
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