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2 Clinical Service Desk Rep. Jobs in Cary, NC

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Clinical Service Desk Rep.
AppLab Systems
Cary, NC | Full Time
$54k-69k (estimate)
4 Weeks Ago
Clinical Service Desk Rep. (remote work)
Resource Logistics
Cary, NC | Full Time
$39k-49k (estimate)
4 Weeks Ago
Clinical Service Desk Rep.
AppLab Systems Cary, NC
$54k-69k (estimate)
Full Time | Wholesale 4 Weeks Ago
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AppLab Systems is Hiring a Clinical Service Desk Rep. Near Cary, NC

Hi,
Hope you are doing good…!!
I am Ram represented to Applab Systems and I have an excellent job opportunity for you. Please find the below job description and if you are comfortable, please reply or contact me for further discussion.
Job Title: Clinical Service Desk Rep.Location: Cary, NCJob Type: 6-12 MonthsJob Description
  • Serve as the initial point of contact for clients via phone calls and chats, promptly addressing inquiries and requests.
  • Possess familiarity with US healthcare processes and ITIL principles to ensure effective client interactions and align with industry best practices.
  • Document interactions accurately in ticketing tool, escalate complex cases to next level or technical teams, collaborate with the healthcare team, and stay updated on medical trends to enhance client support processes.
  • Ensure exceptional client experiences by displaying professionalism, patience, and a client-centric approach.
  • Manage client interactions efficiently following established protocols, utilizing the hospital's knowledge base for relevant solutions.
  • Should have basic service & product knowledge to identify and resolve fundamental problems.
---Ram KumarApplab Systems Inc.Email - ramkumar@applabsystems.comPhone:732-847-2075 Ext. 5904365 Route 1 South, Suite 105, Princeton, NJ-08540

Job Summary

JOB TYPE

Full Time

INDUSTRY

Wholesale

SALARY

$54k-69k (estimate)

POST DATE

05/27/2024

EXPIRATION DATE

07/20/2024

WEBSITE

applabsystems.com

HEADQUARTERS

SOUTH PLAINFIELD, NJ

SIZE

<25

FOUNDED

2006

CEO

MUKESH MAHAJAN

REVENUE

<$5M

INDUSTRY

Wholesale

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