Product Manager

As a Product Manager at Applause, you will play a pivotal role in scoping, overseeing development, and driving the release of our products. Your primary focus will be working with a cross-functional team to ensure successful releases and product adoption. With a strong passion for teamwork and a focus on delivering impactful results, you will collaborate closely with Engineering, business teams, and other stakeholders to shape and deliver our product offerings.

What You’ll Do 

• Lead the scoping process for product development, working closely with cross-functional teams to define product requirements, features, designs, and specifications.
• Oversee the development lifecycle, working in tandem with Engineering and business teams to ensure timely and high-quality product releases in an agile environment.
• Collaborate with stakeholders, including Engineering, QA, and business teams, to address technical and design challenges, ensuring successful product delivery.
• Drive the adoption of released products, working with cross-functional teams to develop and execute adoption strategies.
• Collect and analyze user feedback, market insights, and data to identify areas for product improvement and enhancement.
• Collaborate closely with Engineering, QA and business teams to prioritize and manage product backlogs and bug triage, ensuring alignment with business goals.
• Work closely with internal teams, such as Customer Operations and Community Management, to gather insights and ensure product success.
• Act as a bridge between technical and non-technical stakeholders, ensuring effective communication and understanding of product requirements and feature solutions.
• Monitor market trends, competitive landscape, and emerging technologies to inform product strategy and identify opportunities for innovation.
• Collaborate with the Customer Operations and Community Management team to ensure smooth implementation and user satisfaction, including presentations on new releases.

What We Require

• 3 years of experience in product management or a related role, with a track record of successfully scoping, overseeing development, and driving the release of products.
• Experience with creating mockups and designs based on user experience best practices as well as experience with writing testing requirements.
• Strong cross-function al leadership skills, with the ability to work effectively and empathically with internal and external users, cross-functional teams and drive collaboration.
• Proven track record of delivering high-quality results within designated timelines.
• Exceptional communication skills, with the ability to convey complex ideas and requirements to technical and non-technical stakeholders.
• Self-starter, able to independently pick up a project with limited instructions and passion for teamwork, delivering exceptional results and driving product adoption.
• Strong organizational and project management skills, with the ability to prioritize and manage multiple projects simultaneously.
• Adaptability to thrive in a fast-paced and dynamic environment.

What Makes Applause a Great Place to Work

Applause is a world leader in digital quality testing. Since 2007, Applause has been the driving force in testing and digital quality innovation. Our expertise continues to help leading brands deliver quality digital products to their customers. Utilizing the skills of 1.5 million testers in more than 200 countries and territories, Applause helps the world’s leading brands to deliver quality digital products and experiences to their customers on a global scale. With insightful, actionable testing results that can directly inform go/no go release decisions, we enable our customers to release digital products and experiences better, faster and with confidence.

At Applause, living our core values - In it Together, Be Accountable, Create Value for Our Customers, Celebrate Authenticity, and Crush Your Goals - informs our choices as individuals, as teammates and in our everyday interactions with customers. Our values help to keep us on track to deliver the best outcomes, and to be the very best team we can. Embracing a culture of respect, authenticity and inclusion, we value and celebrate diversity. Together as one Applause Nation, we strive to enable professional opportunities for all employees.

Please visit https://www.applause.com/life-at-applause to learn more about the employee experience at Applause Nation!

Applause is a place where everyone belongs and where we believe everyone deserves the exceptional. Since our founding, we have continued to celebrate diversity and are committed to creating an inclusive environment. If you believe you require a reasonable accommodation under any of the legally protected characteristics, please click hereto complete an accommodation request. Please note Applause will only review requests for applications that have been submitted. We will review your qualifications and follow up with you regarding your request if your qualifications meet our current needs.

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