Automotive Express Lane Manager

Company: Apple Autos (Top Minnesota Workplace)

Compensation: $80,000.00- $150,000.00 

Are you looking for a company that Supports You and Your Family, Encourages You to Make a Difference, and helps Champion Your Lifelong Journey? Then you need to look at Apple Autos.

Apple Autos is a 7-brand, 8 location automotive company founded on belief that people come before profit. Our Vision is to be Famous for Extraordinary Customer Experiences with People who are Empowered to Create Growth and Loyalty for a Lifetime.

Apple Autos is seeking an experienced and motivated Express Lane Manager to join our team. As the Express Lane Manager, you will be responsible for overseeing the operations of our express lube department and ensuring efficient and high-quality service delivery. This position requires excellent leadership skills, a strong technical background in automotive maintenance and repair, and a commitment to providing exceptional customer service. Our dealership has been rated a Top Minnesota Workplace in the Star Tribune for the last 5 years, and we’re looking to add a passionate problem-solver to our winning team and help us continue a legacy of excellence.

What You’ll Do

• Manage day-to-day operations of the express lube department, including scheduling, staffing, and workflow management.
• Ensure efficient and timely completion of oil changes, filter replacement, fluid checks, tire rotations, and other routine maintenance services.
• Train and develop a team of lube technicians, providing guidance and support to ensure consistent adherence to quality standards.
• Monitor and maintain inventory levels of parts, supplies, and equipment necessary for the express lube department.
• Implement and enforce safety procedures to create a safe working environment for employees and customers.
• Handle customer inquiries, resolve complaints, and provide exceptional customer service to enhance overall satisfaction.
• Maintain accurate records of service performed, inventory levels, and customer information.
• Collaborate with other departments managers to optimize service operations and improve overall business performance.

What You’ll Bring

• Previous experience in a supervisory or management position is highly desirable.
• Strong technical knowledge of automotive systems and components, particularly related to routine maintenance services.
• Excellent leadership and communication skills.
• Strong customer service orientation and the ability to handle customer inquiries and complaints effectively.
• Ability to work in a fast-paced environment and manage multiple priorities.
• Knowledge of safety regulations and practices in an automotive service setting.
• Valid driver’s license

Benefits

• Competitive Pay
• Flexible Working Hours
• Advancement Opportunities
• Professional and Respectful Work Environment
• Medical, Vision, Dental, Health Savings Account, Flexible Spending Account
• Company Paid Life Insurance along with Voluntary Life and Disability
• Health Club Reimbursement
• Paid Paternity/Maternity Leave
• New and Used Vehicle, Parts, and Service Discounts
• Vacation, Holiday, Volunteer Time Off
• 401k with a Company Matching Contribution
• Employee Assistance programs

Why Work for Apple Autos

• We strive to make a positive impact in our world, you will get the opportunity to give back.
• Internal promotions, we offer our employees the opportunity to advance internally. 
• We encourage teamwork, positivity, and kindness.
• Learning and development programs are available.
• We empower our employees to do what is best for our customers, and other employees.
• Continually giving back to our employees for all their hard work that does not go unnoticed. We offer a variety of fun events to say thank you to our most important assets, our amazing employees.
• Ranked Top workplaces in MN (2020,2021,2022)

EEO Statement:

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.