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Summary
Posted : Jun 28, 2024
Weekly Hours : 20
Role Number : 200557362
Home Office : Yes
At Apple, we believe that dedication, a fun environment, creativity and innovation fuel the ultimate customer experience.
We believe each customer interaction is an opportunity to delight, engage, and inspire. By focusing on the smallest of details, we can make a huge impact with our customers.
Building this environment starts with you! If you're a problem solver who easily connects with others, helps friends and family troubleshoot issues and are curious about why things work the way they do, you could be the next Apple Support College Advisor.
Our Advisors thoughtfully engage with customers, explaining step-by-step solutions with patience and an approach tailored to each individual customer.
They help fix technical issues while providing an incredible customer experience!
Description
At Apple, we believe our diverse backgrounds, perspectives, and passions help us create the ideas that move all of us forward.
As an Apple Support College Advisor, your voice is essential in supporting many of our popular products, including iPhones, iPads, MacBooks, iMacs, and more.
As our customers' first point of contact, you'll be the friendly voice of Apple, providing world-class customer service, troubleshooting, and technical support.
We'll rely on you to listen to our customers and use your technical expertise, creativity, passion, and our documented troubleshooting flow to meet their needs - and remind them that behind our great products are amazing people.
We'll train you to be the best. This position comes with competitive pay, great benefits, eligibility to participate in our company stock plan, time off, an employee discount, and dedicated resources to support your ongoing growth and career development.
We're committed to helping employees explore their potential. Inclusion is a shared responsibility, and we hold ourselves and one another accountable for fostering a culture where everyone feels seen, heard and inspired to do their best work.
Preferred Qualifications
Education & Experience
Additional Requirements
More
Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.
Learn more about your EEO rights as an applicant.
Full Time
Retail
$62k-85k (estimate)
07/04/2024
09/02/2024
applegroup.com
JONESBORO, AR
25 - 50
1993
Private
MARY MARGARET SCHOLTENS
<$5M
Retail
Apple Group provides embroidery and screen printing.