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US-Operations Lead
Apple
Apple Escondido, CA
Apply
$64k-92k (estimate)
Full Time | Retail 1 Week Ago
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Apple is Hiring an US-Operations Lead Near Escondido, CA

Summary

Posted:
Weekly Hours: 40
Role Number:200556235
An Operations Lead ensures operational readiness and excellence for our stores. They support the leadership team to build and maintain store team knowledge and engagement in inventory, presentation, and preservation standards. An Operations Lead uses their skills in communication to engage and influence the store team to ensure preservation standards and inventory accuracy are maintained in order to create an experience like no other for our customers.All Leads are an integral part of supporting the Store Leadership Team, playing a strategic role in crafting meaningful experiences both for customers and team members and embodying a whole store mindset. They inform and energize our teams to do their best work and contribute to operational excellence. They actively connect with team members ensuring everyone is equipped with the support, tools, resources, and strategies they need to curate exceptional customer interactions. They work with others to foster a culture where everyone belongs and is inspired to do their best work.

Description

Ensure store compliance to Apple Values and policies such as Privacy and Environmental Initiatives all while maintaining a culture of operational excellence.Capture, interpret and share data with the leadership team to strategize, recognize successes and identify opportunities for improvement in key areas including Runner, Apple Pickup, Accuracy, Shrink, Service products, and Trade In.Ensure preservation work order tasks and supply budgets are being managed optimally and efficiently and comply with Apple standards. i.e. janitorial, third party vendors, and other partners.Ensure all applicable health and safety standards are being met, including the maintenance and testing of all life-safety and health systemsConduct daily store and remote space physical inspections and audits, and participate in a monthly review of the store with the GRS Preservation Manager while also informing leadership team on all major preservation events including repairs, scheduled services, and changes to service providers.Coordinate partnership with Operations Team and Technology and Merchandising Pro to ensure store technology and demos meet Apple Retail standards.Energize, inform, and align store employees around store performance goals and communications..Address time-sensitive employee feedback, questions and concerns, and escalate to a store leadership as appropriate.Recommend daily staffing and/or scheduling to the store leadership team to align with changing customer and/or employee needs and traffic patterns.Ensure positive customer engagement, resolve customer concerns, and empower the team to reach a timely solution.Address the operational needs of the store (including, but not limited to, opening/closing procedures, cash management, overrides, visual standards, urgent maintenance issues, and Loss Prevention partnership). Fulfill the responsibilities of the Support role in alignment with Apple’s policies and procedures. Perform other duties as assigned.

Minimum Qualifications

Key Qualifications

Preferred Qualifications

  • Experience motivating others to achieve positive results
  • Track record of influencing and gaining the support of others
  • Relates well to diverse groups of people and offers support as appropriate
  • Experience de-escalating conflict among peers and colleagues
  • Can make quality and timely decisions to adjust for changing business needs
  • Able to effectively solve problems and make key decisions using analytics, experience and judgement
  • Has excellent attention to detail and a willingness to take initiative
  • Able to work autonomously and without close supervision
  • Demonstrated organizational skills and experience
  • Contribute to an inclusive environment through respecting each others’ differences and having the curiosity to learn.
  • Demonstrate Apple’s values of inclusion and diversity in daily activities.
  • Physically able to move product as required
  • Has mentored, coached or led others personally or professionally
  • Basic understanding of business tools (Excel or Numbers)

Education & Experience

Additional Requirements

Pay & Benefits

  • At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $29.40 and $44.15/hr, and your base pay will depend on your skills, qualifications, experience, and location.
    Apple employees also have the opportunity to become an Apple shareholder through participation in Apple’s discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple’s Employee Stock Purchase Plan. You’ll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses — including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits.
    Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.

  • Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Retail

SALARY

$64k-92k (estimate)

POST DATE

06/22/2024

EXPIRATION DATE

08/20/2024

WEBSITE

applegroup.com

HEADQUARTERS

JONESBORO, AR

SIZE

25 - 50

FOUNDED

1993

TYPE

Private

CEO

MARY MARGARET SCHOLTENS

REVENUE

<$5M

INDUSTRY

Retail

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About Apple

Apple Group provides embroidery and screen printing.

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The job skills required for US-Operations Lead include Leadership, Scheduling, Merchandising, Initiative, Influencing, Team Operations, etc. Having related job skills and expertise will give you an advantage when applying to be an US-Operations Lead. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by US-Operations Lead. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for US-Operations Lead positions, which can be used as a reference in future career path planning. As an US-Operations Lead, it can be promoted into senior positions as an Operations Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary US-Operations Lead. You can explore the career advancement for an US-Operations Lead below and select your interested title to get hiring information.

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If you are interested in becoming an Operations Lead, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an Operations Lead for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Operations Lead job description and responsibilities

A business operations manager plans and organizes the activities of a business, government agency, and non-profit organization.

04/09/2022: Cheyenne, WY

Operations managers are usually experienced leaders.

01/24/2022: Montgomery, AL

Operations managers usually have to oversee almost every department of a business.

02/01/2022: Jamestown, NY

They also have a good handle on the staffing requirements of the organization.

02/27/2022: Brownsville, TX

An operations manager needs to make sure focus remains on the organizational objective, rather than the narrow focus of different department and division goals.

02/22/2022: Fayetteville, AR

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Operations Lead jobs

Hence, operations managers need to have great organisational skills.

04/09/2022: San Antonio, TX

An Operations Manager Focuses on Quality.

03/12/2022: Fort Smith, AR

An operations manager needs to be a good decision-maker.

03/19/2022: Vincennes, IN

Handle tasks efficiently and avoid procrastination.

02/04/2022: Akron, OH

Communicate effectively — and often.

02/28/2022: Huntington, WV

Step 3: View the best colleges and universities for Operations Lead.

Butler University
Carroll College
Cooper Union
High Point University
Princeton University
Providence College
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