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Our company culture is friendly, fun with healthy competition and rewards. Applied Industrial Technologies offers integrity, inclusion, and career advancement. Individual contributorship and ideas are encouraged and welcomed.
We are hiring immediately for a full-time Customer Service Manager in Conyers, GA. As a leading industrial distributor (and Fortune 1000 company), we realize we are only as strong as our dedicated team. Selling millions of industrial products to all types of customers takes special skill and that's where you come in.
Why join us?
Applied is listed as one of the World’s Best Employers by Forbes for 2021. We have earned the Outstanding Employer Support award from the US Navy, and we are a GSA approved vendor.
You'll receive rewards and resources to fulfill you both professionally and personally. In addition to competitive pay including bonus opportunities, and all the benefits you’d expect from an industry leader (401K, insurance, time off, employee assistance, etc.) you will also enjoy:
What you’ll do:
In our fast-paced team environment, you will collaborate with our customers and sales team to find products and services, solve customer needs, and build ongoing business relationships.
Manage and lead / participate in day-to-day service center operations. This position reports directly to our General Manager.
Requirements:
Build a team. Your mission is to meet / exceed sales and profit goals by developing a productive, positive environment where associates want to succeed and grow personally and as a team.
Apply now for immediate consideration. We look forward to learning about you!
Applied Industrial Technologies (NYSE: AIT) is a leading value-added distributor and technical solutions provider of industrial motion, fluid power, flow control, automation technologies, and related maintenance supplies. Our leading brands, specialized services, and comprehensive knowledge serve MRO and OEM end users in virtually all industrial markets through our multi-channel capabilities that provide choice, convenience, and expertise.
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, gender, sexual orientation, gender identity, age, disability, protected veteran status, marital status, medical condition or any other characteristic protected by law.
If you need accommodation for any part of the employment process because of a disability, please send an email to hiring@applied.com or call 216-426-4389 to let us know the nature of your request.
Full Time
$85k-110k (estimate)
05/18/2024
07/14/2024
The job skills required for Service Center Manager include Customer Service, Leadership, Products and Services, etc. Having related job skills and expertise will give you an advantage when applying to be a Service Center Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Service Center Manager. Select any job title you are interested in and start to search job requirements.
If you are interested in becoming a Service Center Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Service Center Manager for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Service Center Manager job description and responsibilities
Assist with daily operations of the service center, including scheduling, processing of documents, and maintaining inventory of retail and company property
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Creative thinking, to be able to come up with new ideas to improve customer service standards.
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The service manager ensures excellent customer service, maintains strong relationships with customers and third-party vendors and ensures repeat customers.
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They can schedule different training sessions for the call center staff that’ll help them bridge the skill gaps affecting current workflows.
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The service manager ensures excellent customer service, maintains strong relationships with customers and third-party vendors and ensures repeat customers.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Service Center Manager jobs
Must monitors department issues and client complaints.
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Provide excellent customer service and maintain open lines of communication with fellow Associates.
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A customer service manager should be able to provide technical training to any call center representative.
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Able to connect with customers faster and ensures a better call center experience.
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Excellent leadership, communication, sales, and customer service skills.
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Step 3: View the best colleges and universities for Service Center Manager.