4 Junior Tier 2 Help Desk Analyst Jobs in Columbia, SC
ApplyLogic Consulting Group is Hiring a Junior Tier 2 Help Desk Analyst Near Columbia, SC
- Solid working knowledge of networks, servers and desktop applications with the ability to multitask while monitoring and working through issues on both phone calls and emails.
- Perform primary systems administration, monitoring, and support for systems and equipment in a Windows Active Directory environment, to include steady-state file print servers, domain controllers, applications servers, media storage systems, access control, hardware installations, wiring/cabling support, equipment rack re-locations, power source support, backup media rotations, installations/upgrades, OS configurations, problem resolution, system administration, data backup/recovery.
- Support routine software patch updates via a Desktop/Server enterprise management system such as BigFix and Microsoft SCCM.
- Leverage printer and multifunction printer enterprise management tools.
- Knowledge and experience in supporting steady-state systems Backup, Restore and Recovery procedures.
- Must be exceptional in the following areas:
- Teamwork
- Conflict resolution
- Time management
- Problem solving
- Adaptability
- Critical thinking
- Communication (verbal & written)
- Active listening
- Detail oriented
- Dependability
- Emotional intelligence
- Associate's degree in computer science or related field; OR
- CompTIA A certification; OR
- 2 years IT help desk support experience in a Windows Active Directory environment; OR
- 2 years' experience in Windows Active Directory, network, IT operations and IT hardware support
Must be able to obtain a Secret clearance.ApplyLogic offers competitive salaries with a robust Fortune-500 type benefits package. Some of the benefits you will receive when you join us are:
- Employee Assistance Program
- 401K
- Medical/Dental/Vision Insurance
- Life/Short-Term Disability/Critical Illness/Accident Insurance
- 15 PTO Days
- 11 Federal Holidays
- Up to $5K towards continuing education and/or professional development with unlimited web-based training
- Pet Benefit Programs
Job Summary
Full Time
IT Outsourcing & Consulting
$48k-60k (estimate)
06/09/2024
08/08/2024
applylogic.com
VIENNA, VA
<25
2004
JEFF RAMELLA
$5M - $10M
IT Outsourcing & Consulting
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About ApplyLogic Consulting Group
ApplyLogic is a certified Service-Disabled Veteran Owned Small Business (SDVOSB) and leading provider of integrated technology solutions to customers across the public and private sectors. Our business is about optimizing your business, through the full range of IT services that are critical to both daily operations and long-term strategic plans. We have been recognized at both the national and local levels as a fast-growing market leader, with a commitment to excellence and quality that is validated through ISO 9001:2015 Certification, and consistently reflected in the services we deliver. Ap...plyLogic is a Local Disadvantaged Business Enterprise (LDBE), certified in Virginia, and recognized as such in many other states across the country. We provide scalable, end-to-end solutions that safeguard your network and data, streamline processes, and create efficiencies that save time and money, helping your business prosper. ApplyLogic consultants bring best-in-class technical expertise in the areas of: ApplyLogic Data Analytics Portfolio Tool Cloud (AWS and Azure) Cybersecurity Network Engineering & Systems Services Technical Project & Program Management Our goal is to exceed your expectations. Responsive, reliable and trusted to meet customers needs and quality is a core value. Relationships mattereven in IT. For us, every new engagement is an opportunity to prove our excellence, deepen your trust and make ourselves the long-term solution to your organizations ongoing IT needs. When will you Apply Logic?
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