Duties:

The Welcome & Wellness team makes outbound welcome calls to all new Medicaid and Medicare members across multiple lines of business. In addition to warmly welcoming new members, we also complete a health risk assessment with our members required by CMS & OHA. This assessment helps us to identify barriers to care and social determinants of health. We are able to connect members with internal resources as well as community resources that assist with the needs identified.

A candidate for this role would expect to spend their day at their workstation making welcome calls and connecting with members. The ideal candidate would be self-motivated to continue making calls during periods of time when all they get are voicemails.

Required skills:

Outbound call center experience, Spanish, Customer Service

Start date: 8/12

Contract length: 6 months – with the option for conversion at the end.

Work schedule: Remote, FT, 5 days a week Monday – Friday, working hours 9-5:30pm PST hours only.

Pre-Employment Requirement
All employment offers are contingent upon successful completion of our pre-employment screening that may include drug testing, background/criminal check, and if applicable, must meet eligibility requirements for access to classified information.

APR Staffing is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.

About APR Staffing
APR Staffing was born from the merger of two well-respected technical staffing firms in Portland. ieSolutions, founded in 2002, enjoyed an impressive reputation as one of the largest locally-owned and most respected technical staffing companies. Professional Resource Group, aka Data Resource Group, founded in 2009, also earned regional acclaim for being a fast-growing and highly-motivated professional staffing agency. Both companies have been recent award winners for the Portland Business Journal's Fastest-Growing Private Companies. The two firms, now as APR Staffing, make for one of the fastest-growing and most-respected professional and technical staffing companies in Oregon and Southwest Washington.

Collaborating with our customers, we augment their workforce with technical and administrative professionals. We provide only high-caliber, professional-grade resources throughout the Pacific Northwest.

Job Type: Contract

Pay: $19.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Vision insurance

Shift:

• Day shift

Language:

• Spanish (Required)

Location:

• Portland, OR (Required)

Work Location: Remote