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IS Support Services Administrator
Department : Information Systems
Reports to : IS Support Services Manager
Location : Congers, NY, USA Travel : 10%
Working Location : full-time onsite initially, then open to hybrid schedule thereafter
candidates must be authorized to work in the US without sponsorship; position not eligible for relocation)
Job Summary
The IS Support Services Administrator acts as the local point of contact for IS services topics pertaining to their location.
This person will also be responsible to take ownership / follow up until resolution of any request affecting the sites, administrate the IS Services using the best practices and standard process, provide support for project implementation and work as a point of contact for communication between Organization and IS, escalating and providing bi-directional feedback.
Team work, cooperation and global thinking are key elements to be successful in this position. This position has specific requirements around the administration and compliance of local Quality Lab processes
Job Responsibilities
In cases where knowledge or documentation is missing, liaise with the vendor’s technical support team on behalf of the analysts
participate in planning of changes needed for technology which does not meet GMP requirements
Maintain regular dialog with IS Quality to receive their direction on the Computer System Validation (CSV) program at Aptar.
CSVs would be the responsibility of the QA team but with participation from IS resources.
Drive agreement from all participating parties on proper timing for IT maintenance periods
Education
Experience
Essential Skills
Last updated : 2024-06-20
Full Time
Durable Manufacturing
$50k-61k (estimate)
06/13/2024
09/11/2024
aptar.com
SUZHOU
7,500 - 15,000
1940
XIANGWEI GONG
$1B - $3B
Durable Manufacturing
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