Are you a bubbly person who is passionate about kids' safety and leadership?! We are looking for a full time Aquatics Manager to lead our swim instructors in our Littleton location! Our motto at Aqua Tots is Safety First, Fun Every Second, and we need an Aquatics Manager who will live that out every day!

Requirements:

-minimum 1 year in aquatics

-minimum 1 year in management

-a passion for water safety and leadership!

Aquatic Manager Schedule:

Full time (30-40 hours per week)

Schedule subject to change based on school's need (must be able to work evenings until 8 and Saturdays!)

At least 1 shift teaching swim lessons per week, but no more than 3 permanent shifts

2-4 hours per week for administrative tasks

5-10 hours per week training and conducting instructor assessments

Aquatic Manager Responsibilities:

· Uphold Aqua-Tots Swim Schools Core Values

· Responsible for hiring, training, assessing, coaching and performance of aquatic staff

· Responsible for completing training verification form on all new AT-WSI

· Ensure accurate timesheets and hours that reflect the true schedule for aquatic staff

· Verify time clock with scheduled shifts in WIW prior to payroll

· Complete WSI assessments & co-teaching based on assessment schedule and AT-WSI needs

· Create, maintain, and review instructor schedules

· Oversee substitute instructors and resolve scheduling conflicts

· If no instructor is available for shift, it is the AM's responsibility to cover

· Anticipate staffing needs

· Ensure that all AT-MWSI meet certification requirements

· Ensure quality of Aqua-Tots curriculum

· Develop, mentor, and identify future leaders in the next generation of excellent swim instructors for Aqua-Tots

· Schedule monthly in-services and choose the in-service topic for the month

· Conduct two safety in-services per year following HQ guidelines

· Follow and implement Aqua-Tots Swim Schools customer service guidelines to ensure an exceptional customer experience for every customer

· Ensure quality and progression of lessons

· Communicate effectively with potential and existing customers

· Build relationships with families, know their names and their children's names

· Address aquatic customer concerns, providing a win/win outcome

· Respond to parents within 24 hours of any reported instructor performance concern

· Use the customer-focused principle in each customer interaction

· Report unresolved aquatic complaints to General Manager

· Maintain a CURRENT AT-MWSI Certification

· Collaborate with MIT when providing feedback and implement changes suggested

· Keep up and utilize all curriculum related information from HQ

· Coordinate and manage pool operations - implementing local State/County Health Department standards (1.1.1 Minor Incident-Aquatic Response) guidelines