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33 Customer Service Associate Jobs in Hanover, PA

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Pyramid Consulting, Inc.
Hanover, PA | Full Time
$34k-42k (estimate)
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aquaphoenix scientific
Hanover, PA | Full Time
$36k-45k (estimate)
2 Months Ago
aquaphoenix scientific
Hanover, PA | Full Time
$36k-45k (estimate)
2 Months Ago
aquaphoenix scientific
Hanover, PA | Full Time
$36k-45k (estimate)
2 Months Ago
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Customer Service Associate
$36k-45k (estimate)
Full Time 2 Months Ago
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aquaphoenix scientific is Hiring a Customer Service Associate Near Hanover, PA

Job DescriptionAquaPhoenix Scientific, located in Hanover, PA has an immediate opening for an experienced, organized and detail-oriented Customer Service Representative (CSR). The CSR is responsible for exceeding customer expectations by handling inquiries, processing orders and meeting deadlines in a courteous, efficient and timely manner. The CSR communicates regularly with both internal and external customers and is expected to be professional and respectful at all times.
Essential Duties And Responsibilities
  • Provide customers with quotes on catalog items, product/service availability, lead times, and/or tracking using the company pricing systems and policies
  • Handle customer inquiries, orders, concerns, etc. in a way that leaves the customer with a feeling of satisfactory resolution, and involving management when necessary
  • Demonstrate strong product and service knowledge
  • Strong verbal and written communications skills are necessary as well as accuracy in entering customer orders and verifying the data is entered correctly
  • Stay current with new and existing product development
  • Capable of working independently within a team environment
  • Represent the company in a way that projects an image of quality, integrity and superior understanding
  • Must be available to work Monday - Friday; 9:30 AM - 6:00 PM. No weekends or holidays
Minimum Qualifications
  • High School Diploma or GED required, college degree or equivalent experience preferred
  • Customer Service experience in the manufacturing industry a plus
  • Ability to handle high call volume in a fast-paced environment
  • Proficient with Microsoft Office products
  • Excellent interpersonal and communication skills
  • Displays enthusiasm, initiative, and pride in work
  • Effective time management and organizational skills
  • Demonstrate a sense of urgency in completing work assignments, and uses a proactive approach in all duties
AquaPhoenix Scientific, is an industry leader in water testing kits and reagent manufacturing, as well as a distributor of thousands of testing products and supplies for a multitude of industries including industrial water treatment, cleaning & sanitation, oil & gas, environment, water conditioning, and education.
If you are looking for a great work environment, excellent training to ensure your success, competitive pay and exceptional benefits that includes health, dental, vision, 401(k) and paid time off consider a career with AquaPhoenix Scientific. We are an Equal Opportunity Employer that embraces diverse skills, perspectives and ideas that help our business grow. For more information or to apply, please visit www.aquaphoenixsci.com.

Job Summary

JOB TYPE

Full Time

SALARY

$36k-45k (estimate)

POST DATE

05/12/2023

EXPIRATION DATE

08/28/2024

WEBSITE

aquaphoenixsci.com

HEADQUARTERS

Hanover, PA

SIZE

100 - 200

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The following is the career advancement route for Customer Service Associate positions, which can be used as a reference in future career path planning. As a Customer Service Associate, it can be promoted into senior positions as a Customer Success Associate II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Associate. You can explore the career advancement for a Customer Service Associate below and select your interested title to get hiring information.

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If you are interested in becoming a Customer Service Associate, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Associate for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Customer Service Associate job description and responsibilities

A strong associate will be able to quickly understand the customer’s problem and propose the best solution.

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Ability to professionally attend to the needs of customers.

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Apply for part-time Customer Service Associate roles and experience their spirit of community.

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Assist customers with and complete all necessary phases of activity registration, facility booking, membership sales and point of sale transactions.

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Assist customers with facility rentals and process application permits according to District, department and General Use Ordinance procedures.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Customer Service Associate jobs

Best Colleges to Study Client Service Associate.

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Ensure all customer problems are resolved quickly to the satisfaction of the customer.

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Ensure confidentiality of customer data and careful handling of documents media packages.

12/28/2021: Augusta, GA

Follow standard operating procedures and adhering to legal hr safety customer service and security policies procedures.

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Measure and analyze customer feedback.

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Step 3: View the best colleges and universities for Customer Service Associate.

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