Job Title: Market Insight Analyst

Client Location: Bloomfield, CT (ONSITE) - This is NOT REMOTE HYBRID

Starting: 06/01/2024

Salary/Pay Rate: $20 to $27 an hour.

Firm, non-negotiable: Yes

Hours: Full-time

Duration: Dec 2024

Job Description:

Our clients enterprise survey platform team is expanding to align with increased demand of data management that will facilitate better reporting outcomes. This role will work with business and technical experts to support data engineering best practices related to customer voice of stakeholder data. The individual must have strong analytical and technical skills coupled with the ability to deliver a quality product on time. The individual will be expected to support both tactical and strategic data needs to support the organization.

Duties and Responsibilities

Manage the ETL process for the eNPS program and Clarabridge tool; including data collection from internal and external sources, validation, file and report generation, using APIs to move data in and out of multiple sources.

Create and maintain documentation for current and future processes; including data flow visuals, data lineage, automated job inventory.

Support ad hoc reporting requests utilizing multiple data sources.

Own, resolve and close user stories in Jira.

This is an onsite role.

Personal Competencies:

Strong quantitative analytical and problem solving skills

Excellent written and verbal communication skills

Exceptional customer service and interpersonal skills

Has a consultative mindset takes pride and responsibility in work produced/results achieved

Highly organized and tenacious about getting the details right

Courage to ask questions and suggest improvements

Ability to manage own time

Ability to rapidly adapt to changing priorities

Top 3 Non-Negotiable Skills: SQL, Database Administration, Problem Solving

Experience/Knowledge:

Bachelor's degree with 5 years of relevant experience - highly preferred

Experience interpreting and defining business requirements for reporting needs or business problems

Understanding of ETL processes, APIs, databases and database management

Experience with C , Python or other scripting languages

Strong SQL querying skills using SQL Server, Oracle, Teradata, AWS, or other databases

Has actively worked with survey platforms (ie. Verint, Qualtrics, Medallia)

Proficient with Microsoft products (Word, Excel, PowerPoint, Visio)

Experience with Data Visualization tools like Tableau

Demonstrated ability to work on multiple tasks simultaneously

Excellence with developing and maintaining process documentation

Ability to identify gaps and opportunities in departmental process mapping of current state and the future state workflow

The target hiring compensation range for this role is the equivalent of $30 to $35 an hour. Compensation is based on several factors including, but not limited to education, relevant work experience, relevant certifications, and location.

Additional benefits offered may include; medical health insurance and dental insurance, life insurance, and eligibility to participate in 401k plan with company match.