A UX Designer, or User Experience Designer, is responsible for monitoring user experience and ensuring that websites, software programs and products are easy to use. Their duties include reviewing user feedback to determine potential defects or areas for clarity, working closely with other IT professionals and company personnel to refine user experience and performing usability tests on software products or website features to ensure functionality.

Essential Duties and Responsibilities:

• Identify target user groups and carry out interviews or other types of inquiry to help understand user needs.

• Ensure the creation and implementation of customized experiences for the digital user.

• Produce high-quality solutions through flow diagrams, graphic designs, storyboards and site maps.

• Provide guidance on the implementation of UX research techniques and testing activities to assess user behavior.

• Maintain a competitive edge against competitor products and industry trends.

• Perform tests on user interface elements such as CTAs, layouts, target links, landing pages and banners.

• Understand product specifications and user psychology and predict what might work for both.

• Ability to understand business metrics and translate company goals and objectives into digital experiences.

Education & Experience/Qualifications:

(The specific minimum competencies (education and experience) required to perform this job successfully. An individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)

• Degree in web design or related field and/or 3-5 year’s experience.

• Excellent interpersonal and communication skills to communicate ideas to developers.

• Knowledge of industry tools like Adobe, Zeplin, OmniGraffle, Illustrator and Sketch.

• Problem-solving skills to determine solutions to user interface challenges.

• Multi-tasking and time management skills, with the ability to prioritize tasks.

• Analytical mind with business acumen.

• Ability to work both independently and in a team.

• Attention to detail and mastery of information design.

Expected Hours of Work:

This is a full-time position. Workdays and hours are Monday through Friday, 9:00 a.m. to 5:00 p.m. with occasional overtime and/or

some weekends, as needed and approved by manager/supervisor.

Travel/Office Location:

Employee has the choice of working remotely or as otherwise required by the company. There is minimal to no travel

associated with this role.

Other Duties:

Please note, this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.