Title: Client Service Associate

Job Family: Administrative

Location: Ann Arbor, MI - On Site

Arbor Trust Wealth Advisors, LLC, an Ann Arbor based Registered Investment Advisor (RIA), is seeking an experienced Client Service Associate. This position is responsible for providing direct administrative support to a team of two Senior Financial Advisors and performing general office management functions. This role includes routine and ad hoc client service and support activities. Daily responsibilities include, but are not limited to, entering and verifying financial transactions; completing and maintaining tasks through client relationship management software; scheduling meetings; preparing meeting agendas; assembling information for client meetings including running investment related reports; preparing new account applications and related custodian required documents; answering calls; greeting clients; preparing correspondence; maintaining client files through electronic storage software; processing mail; and other duties as appropriate.

This role requires on-site work on Tuesdays, Wednesdays and Thursdays. Client Service Associates are on-call on a rotating basis on Mondays and Fridays, which may require on-site work on those days. When not on-call, remote work on Mondays and Fridays is optional. 

More information about Arbor Trust may be found here: https://arbortrust.com/

Requirements

Education: Minimum Associates Degree in Business or related field preferred.

Experience: 5 years of client service experience in the wealth management industry.

Proficiencies: Microsoft Office and Adobe. Exceptional verbal and written communication skills. Preferred previous experience with Salesforce, Charles Schwab, Laserfiche, and Envestnet. 

Competencies: Ability to work well in a team environment. Strong attention to detail and an ability to meet deadlines. Excellent organizational skills and ability to prioritize and manage multiple tasks simultaneously in a fast paced office. Ability to adhere to compliance requirements of an RIA regulated by the Securities and Exchange Commission.

If interested, please submit resume and cover page to:

Kristi Delongchamp

Chief Operating Officer

Arbor Trust Wealth Advisors, LLC

825 Victors Way #150

Ann Arbor, MI 48108, or

kdelongchamp@arbortrust.com