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**Account Supervisor, Brand (Food & Beverage)**

Chicago / Edelman Brand / Full-Time We're seeking an **Account Supervisor** to support a food & beverage client based out of our **Chicago** office. **Responsibilities:**

**Client Relations & Business Expert**

Serves as daily client contact, working to develop a strong partnership rooted in open dialogue, mutual understanding, and respect

Becomes an expert on the client business, products, competitive set, and priorities

Effectively presents the agencys recommendations and point-of-view to clients with excellence

Ability to work amongst an Integrated Agency Team (IAT) including creative, paid media, talent, and shopper agencies

Ability to recognize client needs and opportunities and identify/offer an agency solution.

**Program Management & Execution**

Contributes to brand/program strategy to achieve client and program goals

Demonstrates tactical proficiency in Earned Media relations (PR), including guiding outreach plans, message development, management of activations, effective pitching, and training of spokespersons for media interviews and more

Oversees quality and operational performance of accounts, developing and managing clear program timelines

Assists with the development of accurate project scopes and budgets using the firms financial system, working with internal discipline partners

Tracks and monitors project financials (e.g., budget vs. actual), manages day-to-day client budget issues to resolution, helps ensure teams follows financial policies and processes, and supports internal finance and forecasting work

Demonstrates proficiency in writing skills to craft internal and client correspondence, communications plans, press materials, client presentations, etc. as well as successfully present POVs and work to gain internal and client alignment.

Owns presentation preparation, ensuring that all materials are correct and submitted by partners/departments on time

Responsible for identifying and establishing program KPIs; includes partnering with analytics team (client budget pending) to set client program goals, manage against them, and lead development of integrated recap reports against set goals

Has, at minimum, a basic understanding of paid media solutions for amplification of Influencer, social and PR content

**Team Management & Integration**

Responsibility for the development of direct reports that includes goal setting, monitoring performance in context of a development plan and providing feedback in a timely manner

Delegates and oversees work of junior team members, when appropriate

**Passion, Curiosity and Values**

Loves to stay on top of culture, and is constantly consuming news and social media in order to predict trends and use those to inform the work

Demonstrates behaviors consistent with Edelman values, Code of Ethics and Business Conduct

Leads with entrepreneurial spirit

**Basic Qualifications:**

At least four years of relevant experience in public relations and/or related fields, including communications, advertising, management consulting, media, or publishing

They must be able to demonstrate excellent storytelling skills, and provide sound, level-appropriate media counsel with key internal and client stakeholders

Excellent written and verbal communications

Previous account leadership and client leadership experience a plus

**Preferred Qualifications:**

A bachelors degree in a relevant field from an accredited college or university

Proven ability to manage large, integrated project and teams

Ability to demonstrate a comprehensive understanding of their clients businesses and their missions, as well as their key stakeholders: consumers, employees, investors, regulators, media, vendors, partners, and other businesses/organizations, etc., and will be able to impart this knowledge to account team members