• Conduct intake with patients, measuring and recording vital signs, patient interview, and medical history; perform examinations and routine screenings, ensuring patients are informed and all questions and concerns are addressed for each procedure
• Critically listen and engage with patients throughout appointment, ensuring needs and/or changing in patient conditions are reported to PCP, specialists, and/or other clinical personnel
• Perform all tasks with a hyper focus on patient experience, including processing of patient phone messages, including:returning calls; routing calls to other team members as appropriate; calling patients to obtain and relay pertinent information for the physician
• Venipunctures and IV starts(As allowed by State)
• Change dressings, apply bandages, remove sutures and other first aid procedures; use CPR skillswhen necessary, all under physician supervision
• Ensure compliance with OSHA safety standards and conduct accurate, legal, and ethical documentation at all times
• Provide health coaching to a defined group of patients to support healthy lifestyle choices; follows up with coached patients via weekly calls, under physician supervision.

Required Skills/Abilities:

• Must possess a high degree of emotional intelligence and integrity,driven and focused work ethic
• Self-starter with the ability to think creatively and work effectively
• Ability to work effectively with various seniorities and diverse populations including staff, providers, members, family members, insurance carriers, vendorsand market leadership
• Strong communicator that is customer-oriented 
• Excellent critical reasoning, decision-making, and problem-solving skills to analyze situations, determine risks, and find solutions to prevent future issues and resolve recurring defects
• Experience with claims/quality reports and analytical software packages
• Skillsin Microsoft Office Suite products including Word, PowerPoint, Outlookand Excel plus a variety of other word-processing, spreadsheet, database, e-mail and presentation software
• Ability to travel on occasion for company meetings

Education and Experience:

• High school diploma or equivalent education (GED) required
• Graduation from a nationally accredited Licensed Practical Nurse program
• A current, active LPN license in desired state of employment
• A minimum of 1 year of work experience as an LPN, preferably in a clinic setting
• BLS for Healthcare Providers required
• Experience working with geriatric patients is a plus
• eClinicalWorks experience preferred, or similar EHR
• Excellent analytical, strategic thinking, and creative thinking skills

Embodies and serves as a role model of ArchWell Health’s Values:

• Be compassionate
• Strive for excellence
• Earn trust
• Show respect
• Stay resilient
• Always do the right thing

ArchWell Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to their race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected classification.