Are you ready to join an exceptional team that's rewriting the future of national security and global impact? Welcome to Ardent Eagle Solutions (AES), a dynamic and rapidly expanding small business that's at the forefront of supporting the Federal Government, Department of Defense (DoD), and Intelligence Community (IC) on a global scale.
At AES, we don't just embrace change; we drive it. We're in the business of transforming challenges into opportunities, and ordinary careers into extraordinary journeys. As part of our team, you'll be at the heart of groundbreaking missions that shape the course of history and protect our nation's most critical interests.
Our commitment to success doesn't end with our customers; it begins with you. We're dedicated to nurturing the talents of our remarkable employees and propelling them to new heights of excellence. Here, you'll find a culture that empowers you to excel, innovate, and realize your full potential.
This position will provide contract support to assist with a myriad of duties as Operation Watch Officers in support of the Commerce Information and Operations Center (CIOC);
The Department of Commerce's mission is to create the conditions for economic growth and opportunity for all communities. Through its 13 bureaus, the Department works to drive U.S. economic competitiveness, strengthen domestic industry, and support the growth of quality jobs in all communities across the country. The Department serves as the voice of business in the Federal Government, and at the same time, the Department touches and serves every American every day. The Department fosters the innovation and invention that underpin the U.S. comparative advantage. Its scientist research emerging technologies such as quantum computing and artificial intelligence (AI). Companies use NIST and NTIA laboratories to conduct research and development (R&D). NOAA advances R&D of the commercial space industry and climate science. USPTO's intellectual property (IP) protections ensure American innovators profit from their work.

• Monitors operations as part of a two-person watch team on 24/7 basis on 12-hour rotational shift work (hours are from 700 PM to 700 AM).
• Maintains situational awareness across all hazards including natural disasters and national security events, as well as manmade and technological events.
• Collects, compiles, and analyzes message traffic to alert appropriate leadership and organizations to significant events that could impact the Commerce Mission, Personnel, and or Infrastructure.
• Produces operational, alert and notification, situational awareness reports, Senior Leadership Briefs, and intelligence products, which includes use of mapping and GIS tools to assess potential impacts. This also includes development and dissemination of alert and notification messages through the Commerce Emergency Notification System, Everbridge, to rapidly notify personnel of significant events based on Standard Operation Procedures.
• Develop written products/oral briefings of findings to government leads.
• Presents informational findings and briefs Watch Officers and Department Leadership as directed.
• Develops reports and templates for Federal Watch Officers for distribution to Senior Leadership, for Commerce Bureaus, and to support Incident Management and Continuity of Operations.
• Assists in the preparation, analysis, development, review, and implementation of Operation Center policies, procedures, and standard operating procedures.
• Provides support, including monitoring and testing of voice, audio, and data communications capability at the unclassified, Secret, and Top Secret/Sensitive Compartmented Information (TS/SCO) level as directed.
• Attend Interagency working groups as required.

Must Have

• Requires 2 years of job description related experience, including working at a Federal, State or Local Operations Center (watch floor and/or operations center preferred)
• Candidates must have an active Top-Secret Clearance with SCI crossover eligibility based on an in-scope Single Scope Background Investigation, have been debriefed from SCI no more than 24 months ago.
• Excellent written and oral language skills

Nice to Have

• Experience in all hazard's operations and incident management, including natural disasters and national security events, as well as manmade and technological events.
• Experience with providing communication support to senior leadership and Departmental units at unclassified and classified levels.
• Prior experience as a Watch Officer at the Federal, State or Local Level.
• Experience with national security policy, Continuity of Operations, or Continuity of Government Programs.
• Experience with creating uniform site-wide communications.

Candidates must have an active Top-Secret Clearance with SCI crossover eligibility based on an in-scope Single Scope Background Investigation at the start of contract performance for Continuity, Program, and Operations. Successful candidates

• Have been debriefed from SCI no more than 24 months ago.
• Have an in-scope Background Investigation
• SCI crossover is facilitated with a copy of the SCI debriefing, Form 4414

TS/SCI
Requires a B.S. in an associated discipline (or equivalent)
At Ardent Eagle Solutions, we offer a comprehensive benefits package to our employees and their families

• Medical/Dental/Vision Coverage
• Matching 401(k) Plan
• Continuing Education Assistance
• Paid Time Off

This job description is intended to describe the general scope of work and level of work that is needed to perform while on task with Ardent Eagle Solutions. Other duties may be assigned. Selected candidates may undergo a government security investigation and must fulfill eligibility criteria for accessing classified information. US citizenship may be a prerequisite for certain roles.Ardent Eagle Solutions is an Equal Opportunity Employer#IND2Are you ready to join an exceptional team that's rewriting the future of national security and global impact? Welcome to Ardent Eagle Solutions (AES), a dynamic and rapidly expanding small business that's at the forefront of supporting the Federal Government, Department of Defense (DoD), and Intelligence Community (IC) on a global scale.
At AES, we don't just embrace change; we drive it. We're in the business of transforming challenges into opportunities, and ordinary careers into extraordinary journeys. As part of our team, you'll be at the heart of groundbreaking missions that shape the course of history and protect our nation's most critical interests.
Our commitment to success doesn't end with our customers; it begins with you. We're dedicated to nurturing the talents of our remarkable employees and propelling them to new heights of excellence. Here, you'll find a culture that empowers you to excel, innovate, and realize your full potential.
The objective is to assist with a myriad of duties in the overall management and support of Client Security Services for OSY Headquarters and Bureau direct field offices that encompass a footprint extending nationwide.
The Office of Security (OSY) serves to mitigate the risk to personnel, facilities, property, information and assets through increased initiatives in various security fields via issuance of Department-wide security policies and the application of a multi-disciplined security program extending from the Headquarters to our operating units. OSY plans and implements these policies through developing procedures and delivering security services for the Office of the Secretary and other nationwide Departmental bureaus. Specifically, OSY establishes and enforces policies and procedures for conducting background investigations and granting security clearances; safeguarding classified and sensitive documents and information; protecting Department personnel, facilities and property; assessing threats and determining risks to Departmental assets; ensuring proper communications security; providing guidance to Departmental offices and operating units on security-related matters; and, ensuring compliance with security policies and procedures.

• Articulate the OSY mission to customers and associates at service counters; greet senior executive staff; receive visitors; and, provide timely and accurate information to these customers and staff.
• Manage a multi-line phone system including answering incoming calls; taking necessary actions such as transferring calls to appropriate personnel; and, recording clear and concise messages numbering up to 100 per day.
• Perform duties such as taking photographs for visa/passport and government issued badges; access card programming and producing finished badges; and, processing fingerprint requests for Customer Service Center customers numbering up to 100 per day.
• Provide entries into existing computer databases for building access and information; verification of biographical and security data; processing visit requests; and, tracking physical property assets for accountability (e.g., badges, keys, among others).
• Maintain calendar for Office Manager, schedule meetings and attend senior level meetings for the purpose of taking notes and transcribing them into accurate meeting minutes.
• Proofread, copy, package and complete memorandums, correspondence, and information; organize and distribute documents, as instructed.
• Run and review routine reports, as instructed.
• Develop and maintain a filing system, including entry of computerized records into databases using Microsoft based computer software programs for processing invoices and other record keeping.
• Utilize office machinery to prepare, compile and distribute information to and for bureau staff and customers.
• Assist with supervised property inventories of immediate office equipment by helping to identify and record presence of physical property assets.
• Demonstrate strong customer service skills both in person and by telephone and work effectively as a team member to balance the interests of a variety of clients.
• Develop and manage processes through documentation in Standard Operating Procedures.
• Advise program managers and senior managers on administrative/procedural decisions and judgments.
• Develop, provide, and transmit effective oral and written communications.
• Execute word processing and data entry.
• Demonstrate expertise and proficiency with Microsoft Office Suite
• Photocopy and perform other general office duties, as assigned.

One year of office exerience

• Security experience to include fingerprinting or badging is heavily preferred.

Public Trust
High School Diploma (or equivalent)
At Ardent Eagle Solutions, we offer a comprehensive benefits package to our employees and their families

• Medical/Dental/Vision Coverage
• Matching 401(k) Plan
• Continuing Education Assistance
• Paid Time Off

This job description is intended to describe the general scope of work and level of work that is needed to perform while on task with Ardent Eagle Solutions. Other duties may be assigned. Selected candidates may undergo a government security investigation and must fulfill eligibility criteria for accessing classified information. US citizenship may be a prerequisite for certain roles.Ardent Eagle Solutions is an Equal Opportunity Employer#ADMIN<