Ardent Health Services (AHS) is a national health care services company headquartered in Nashville, TN. Through its subsidiaries, Ardent owns and operates nearly 200 sites of care. Our subsidiaries own and operate hospitals and multispecialty physician practices in six states. Ardent includes 30 hospitals, 4,423 patient beds, 23,000 employees, and 1,700 employed physicians. Within the industry, we are noted for recognizing that every hospital is as unique as the community it serves. This in-depth understanding of how health care works at the local level is one of our great strengths.

We have an exciting opportunity to join our team as a Manager, Network Services.

POSITION SUMMARY

The Manager, Network Services is responsible for overseeing the operation, maintenance, and optimization of the company's network infrastructure.

• Work with network architects and security to ensure efficiency, scalability, and security of the network.
• Work with engineers to deploy network hardware and software according to design specifications.
• Setting up and maintaining network devices such as routers, switches, firewalls, and servers to ensure they function properly and securely.
• Work with network team to configure and utilize network management platforms to monitor network performance, diagnose, resolve issues, perform capacity management, and deploy software updates.
• Coordinate with the security team to prioritize and deploy updates to maintain security posture.
• Analyzing network traffic patterns and optimizing configurations to improve performance and reliability.
• Developing and implementing plans to ensure business continuity in the event of network failures or disasters.
• Providing technical support to users who encounter network-related issues and troubleshooting problems as they arise.
• Manage implementation of internal projects to keep operations running.
• Conduct performance reviews and provide coaching to team members.

Education & Experience

• Several years of hands-on experience working with Cisco enterprise or service provider networks in a progressively responsible role.
• Associates' degree in Information Systems / Computer Science or equivalent technical training
• Cisco CCNA (active); Cisco CCNP preferred

Knowledge, Skills & Abilities

• In-depth Cisco Expertise: Strong understanding of Cisco routing and switching technologies, protocols (OSPF, BGP, EIGRP, STP, etc.), and Cisco devices (routers, switches, firewalls, wireless controllers).
• Troubleshooting: Proficiency in diagnosing and resolving complex network issues using Cisco troubleshooting tools and methodologies.
• Network Automation: Experience with scripting and automation tools (Python, Ansible, etc.) to streamline network management tasks.
• Network Management: Expertise with network management tools such as Live Action, Cisco Catalyst Center, and Logic Monitor.
• Leadership: Ability to lead and mentor a team of network engineers.
• Project Management: Strong organizational skills to manage network implementation, upgrades, and changes.
• Problem-solving: Analytical mindset for quick issue resolution and preventing future problems.
• Communication: Excellent written and verbal communication skills to collaborate with other IT teams, vendors, and stakeholders.