Job Title: Sales Associate and Customer Service Representative
Company: Are You Am I
Location: Downtown Los Angeles, CASalary: hourly commission
About Us:
Are You Am I is a luxury fashion brand based in Los Angeles, known for its edgy yet sophisticated designs. Our collections embody modern elegance and effortless style, catering to the fashion-forward individual who values quality and individuality.
Job Description:
Are You Am I am seeking a dynamic and customer-oriented individual to join our team as a sales / marketing associate. As part of our team, you will play a crucial role in delivering exceptional service to our clientele, both in-store and online, contributing to the success of our brand.
Responsibilities: 

• Showroom:
  • Welcome and assist customers with enthusiasm and professionalism, both in-store and via online channels
  • Provide personalized styling advice and product recommendations to enhance the shopping experience
  • Process sales transactions accurately and efficiently, ensuring customer satisfaction
  • Respond promptly to customer inquiries and resolve issues via phone and email 
  •  Maintain the presentation of the store and merchandise displays to reflect the brand's aesthetic
  • Cultivate strong relationships with customers to enhance brand loyalty and drive repeat business

• Social Media Management:

  • Monitor and respond to social media comments to engage with our community.
  • Check and respond to Instagram DMs promptly.
  • Create and post daily TikTok videos on the brand's page.

• Public Relations & Outreach:

  • Create PR packages and handle gifting orders to enhance brand visibility.
  • Track and review all posts and stories related to AYAI across all social platforms.
  • Conduct outreach to publications to secure brand features.

• Email & Communication:

  • Manage email communications related to PR, influencer collaborations, and other brand activities.

• Stylist Relations:

  • Foster and maintain relationships with stylists to promote our apparel in various settings.

Qualifications:

• Proven experience in social media management, particularly on TikTok.

Requirements:
- Previous experience in luxury retail sales and customer service is preferred
- Passion for fashion and a keen eye for styling
- Excellent communication and interpersonal skills, with the ability to engage with customers both in-person and online
- Strong problem-solving abilities and a proactive approach to addressing customer needs
- Ability to work effectively in a fast-paced environment, while maintaining attention to detail
- Flexibility to work a flexible schedule, including evenings, weekends, and holidays
Benefits:
- Competitive hourly wage
- Employee discounts on Are You Am I products
- Opportunities for growth and advancement within the company
- Health insurance benefits
- Paid time off
How to Apply:
If you are passionate about fashion and possess the skills and qualities we are looking for, we would love to hear from you! Please send your resume and a brief cover letter detailing your relevant experience and why you are interested in joining the Are You Am I team to jobs@areyouami.com.
We appreciate all applications, however, only those selected for an interview will be contacted.
Note: Are You Am I is an equal opportunity employer and we value diversity in our workforce.