As a team member you'll be able to enjoy benefits such as Medical, Dental, Vision, Paid Time Off, and Simplified Employee Pension Plan after 1 year of service. Apply now and be part of our dynamic team dedicated to elder and disabled support.Your day to day as a Information and Referral SpecialistAs a new Information and Referral Specialist at Area Agency on Aging Southwest FL, you can expect a dynamic role filled with opportunities to assist individuals in accessing vital Health and Human Services. Your day-to-day responsibilities will include answering inquiries, assessing needs, and providing referrals to appropriate resources. You'll be the first point of contact for those seeking assistance, making a meaningful impact with each interaction.With a Monday to Friday schedule from 8:00 a.m. to 5:00 p.m., you'll have a consistent routine to help you thrive in your role. Embrace the challenge of learning and growing in a fast-paced environment while making a difference in the lives of the elderly and disabled in our community.What matters mostTo excel as an Information and Referral Specialist at Area Agency on Aging Southwest FL, you'll need a diverse set of skills to navigate the demands of the role. Customer service experience is key, as you'll be assisting individuals in need of Health and Human Services with empathy and professionalism. Previous call center experience will prepare you for handling inquiries efficiently and effectively. Proficiency in Excel and databases is essential for recording and organizing information accurately. Additionally, the ability to work in a stressful environment while maintaining composure is crucial for success in this dynamic role.Bring your skills to the table and make a difference in the lives of the elderly and disabled in our community.Connect with our team today!If you believe that this position matches your requirements, applying for it is a breeze. Best of luck!Drug Screening and Level II background test required.