TITLE: Front Desk Receptionist

POSITION SUMMARY:

Responsible to perform multifaceted duties and functions for AHC's receptionist's office in conducting receptionist and clerical duties in answering multi-phone line system to screen and forward calls, record messages, greet and direct visitors, general public and clientele, provide accurate and efficient agency and housing program information to inquiries, accept and process incoming mail and distribute to appropriate department staff, process maintenance repair work orders, distribute agency literature and tenant notices, conduct outreach activities promoting housing programs and services through a variety of delivery methods, provide general clerical support to department staff in processing federally subsidized housing program applications and maintenance of waiting list(s) for admission, assist in the maintenance of the agency's active and master archive file system (applicant & tenant files), requires to effectively and cooperatively work with executive, management and on line staff and perform all duties with efficiency and full compliance with AHC, HUD, Federal, State, Local and applicable laws, procedures, policies and regulations. AHC is an Equal Opportunity Employer.

MINIMUM QUALIFICATIONS:

The mandatory and minimum amount of knowledge, ability, education, and experience required to be hired into the classification. Education & Experience: High school diploma, Two (2) year college degree in Business Administration, Human and/or Social Services or Certification in Business Administration/Clerical or not less than one (1) year of experience in related field, or one (1) year of experience in the administration of office/ organization.

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