arena is the global top of mind brand for swimmers and all who wish to stay active and fit in and by the water. Born of our passion for sports, our innovation, and Italian design, every last detail of our products is conceived to offer the most rewarding user experience in terms of performance, style, comfort and fit, in and by the water.

As part of our Customer Service team, based in Munich, you will support all the activities related to our German customers.

Main activities & accountabilities:

• Orders’ entry and management
• Contribute to orders confirmation, monitoring and issuing of the relevant documents
• Manage requests from the customers: check products availability, suggest potential alternative options, send the requested documentation
• Constant follow-up with warehouse team to monitor shipments and deliveries
• Communication with local sales team and customers
• Management of seasonal sampling collection (goods incoming and outcoming)
• Cooperate and exchange information with supply chain and trade marketing team in the HQ
• Provide accurate, valid and complete information by using the proper methods/tools
• Follow company procedures, guidelines and policies

Requirements:

• Bachelor’s degree in Economic, Marketing or Foreign language or concluded Ausbildung in Salesdept,
• Interest in Sales branch, preferably in sport and textile sector
• Fluent in German spoken and written
• Fluent in English spoken and written
• Knowledge of SAP will be preferred
• Confident handling Microsoft Office 365 programs (especially Excel)
• Positive attitude and focus on customers
• Ability to multi-task and teamwork

Workplace: Munich

We are an equal opportunity employer and value diversity. All employment is decided on the basis of qualifications, merit and business need.