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Qualifications 3-5 years of Service Desk and Desktop Support experience for both PC and Title: Desktop Support Technician
Location: New York, NY
Duration: 3 Months
Mac required Experience working with multiple customers face to face in a Walk Up Bar type of corporate environment is preferred. Certifications obtained or working towards: ACMT, CCT, ITILv4, Comp/ΤΙΑ. Strong interpersonal/communication skills with the ability to communicate with technical and non-technical users effectively Passionate about providing excellent customer service and follow-thru to completion. Minimum of an Associate's Degree in a computer technology or equivalent from two-year College or technical school. Familiarity supporting Mac OS X & Windows 10/11 Previous experience with Microsoft Office is preferred. Good problem solving, diagnosis and troubleshooting skills. The ability to work under pressure in a fast paced environment is a must. Familiarity with wired and Wi-Fi Networking with Windows Active Directory. Familiarity with Exchange, AD, Software Distribution Systems, and related technologies. Familiarity with Video Conferencing support and communication technologies such as Zoom is a plus. Working knowledge of collaboration tools such as Slack, Box, Google Suite Familiarity with ticketing systems such as Service Now is a plus. Strong mobile support (Android, iOS, etc) experience. Ability to work independently and within a team
Job Type: Contract
Pay: $24.21 - $30.00 per hour
Expected hours: 40 per week
Schedule:
Experience:
Work Location: In person
Contractor
$55k-68k (estimate)
07/26/2024
08/30/2024
The job skills required for Desktop Support Technician include Troubleshooting, Customer Service, Desktop Support, Networking, Problem Solving, Microsoft Office, etc. Having related job skills and expertise will give you an advantage when applying to be a Desktop Support Technician. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Desktop Support Technician. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Desktop Support Technician positions, which can be used as a reference in future career path planning. As a Desktop Support Technician, it can be promoted into senior positions as a PC Maintenance Technician III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Desktop Support Technician. You can explore the career advancement for a Desktop Support Technician below and select your interested title to get hiring information.
If you are interested in becoming a Desktop Support Technician, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Desktop Support Technician for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Desktop Support Technician job description and responsibilities
Desktop Support Technicians ensure all desktops and computer equipment run smoothly at the workplace.
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Desktop support technicians must be highly familiar with the technology systems and programming codes to navigate system applications and locate the discrepancy of the system.
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Perform upgrades and configuration of desktop and related peripherals.
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Senior desktop support technicians are responsible for maintaining the customer relationship and communication tied to project-related activities.
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The Desktop Support Technician provides technical support of desktop and laptop computers, applications, and related technology.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Desktop Support Technician jobs
Earn bachelor's degree or equivalent.
01/30/2022: Omaha, NE
Gain experience with operating systems.
12/19/2021: Springfield, OH
Practice fixing common computer problems.
03/05/2022: Anderson, IN
Seek technical support positions.
01/21/2022: Santa Rosa, CA
TAKE A RELEVANT TRAINING PROGRAM.
03/02/2022: Minneapolis, MN
Step 3: View the best colleges and universities for Desktop Support Technician.