Scheduler

Position will work Tuesday and Wednesday (Part Time)

Arizona Blood and Cancer Specialists is built on a foundation of clinical excellence, compassionate support, and commitment to helping our patients through very difficult times in their lives. While the education and experience of our physicians and healthcare team enable us to provide the best possible care, it is our dedication to seek ways to improve our patient’s experience and outcomes, that sets us apart.

We’re on a mission to improve the lives of everyone living with cancer. This ambitious and important goal is what motivates the selfless, collaborative, courageous and exceptional people who make up our growing organization.

We share a common philosophy about how we treat patients; it’s not enough to think of those we care for as just patients. All are very unique people and that is why we tailor treatments that are as individual as the patients we treat.

This is an exciting time to join our practice. We are looking for talented and highly-motivated individuals who demonstrate a natural desire to be part of the meaningful work of caring for our patients.

Arizona Blood and Cancer Specialists is a proud partner of OneOncology. OneOncology partners access the latest cancer research and treatment options to provide the best care for our patients close to home. This collaboration is driving the future of cancer care through a physician-led, data-driven, technology-powered, and patient-centric model improving the lives of everyone living with cancer.

Help us realize our mission and be a vital part of our continued success!

Responsibilities

• Promptly acknowledge patients
• Completes patient check-out including scheduling future appointments
• Works directly with the provider and serves as the point person when the provider needs to contact a referring physician, specialist, patient, hospitalist, lab, etc.
• Obtains insurance authorizations and schedules diagnostic tests based on providers’ orders.
• Serves as the point person when a patient has a question for the doctor during business hours
• Answers phones, routes call to the appropriate staff, and accurately documents/relays messages
• Documents in the EHR where patients are sent for outside tests etc. to ensure clear direction for the medical records department to obtain result
• Manages providers schedules and work with site manager/coordinator to resolve scheduling conflicts
• Notifies provider of cancelled, missed or re-scheduled appointments
• Performs other duties as assigned that facilitate efficient patient workflow and timely patient care

Key Competencies

• Ability to manage time to meet daily deadlines.
• Ability to multitask while maintaining accuracy and proficiency at task at hand.
• Ability to critically analyze situation and identify possible solutions independently.
• Ability to establish cooperative relationship with patients, families and staff.
• Skill in working in team environment and with public.
• Skill in data entry, and basic computer usage.
• Excellent communication skills and ability to break down complex issues.

Qualifications

• High School diploma or equivalent
• 1 years of experience in a busy physician practice
• Familiar with medical terminology, procedures and diagnosis
• Ability to prioritize and manage multiple tasks in a stressful environment while providing positive interactions with patients and outside entities

A division of One Oncology, we are an equal opportunity employer, and we believe in strength through diversity. All qualified applicants will receive consideration for employment without regard to, among other things, age, race, religion, color, national origin, sex, sexual orientation, gender identity & expression, status as a protected veteran, or disability.

Job Type: Part-time

Pay: From $16.00 per hour

Healthcare setting:

• Outpatient

Medical specialties:

• Hematology
• Oncology

Experience:

• Customer service: 1 year (Preferred)
• Medical terminology: 1 year (Preferred)
• Computer skills: 1 year (Preferred)

Work Location: In person