Note to Potential Candidates – How to Apply

To be considered for this position, you must apply at https://www.careers-page.com/experiencescottsdale. Applications submitted through any other site or system will not be considered.

Summary

The Social Media Manager, under general supervision of the Social Media Strategist, is responsible for implementing Experience Scottsdale’s social media strategy, enhancing our destination brand, and building strong online communities through our various social media platforms. This position develops and administers social media content that aligns with the social media strategy and is designed to engage users and create an interactive relationship between consumers and the company, as well as collects and reports social media data. This position also generates new photography and produces short-form videos for the organization.

Essential Responsibilities

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Organic Social Media: Work closely with the Social Media Strategist to bring the organic social media strategy to life. Implement an editorial calendar to manage content and plan campaigns. Manage all social media handles, including Facebook, Instagram, YouTube, TikTok, Pinterest and X. Provide content (copy, photos and video) for social media accounts and post daily; monitor customer interactions across all platforms and respond by providing positive interaction with users; analyze and recommend improvements to social media campaigns; optimize company pages within each platform to increase visibility of social content; report monthly metrics for all social media efforts; and evaluate and recommend new opportunities and best practices.
• Paid Social Media: Work closely with the Social Media Strategist to bring the paid social media strategy to life. Work with the creative services team by using in-app or other social media editing tools to create and post all paid social media ads to ensure best practices and brand alignment. Provide monthly reporting on all paid social media advertising.
• Website: Assist with website content for social media campaigns, contests, and promotions to engage customers and build fans/followers/subscribers; assess website content regularly to incorporate into content calendar to deliver a consistent and engaging visitor experience; manage the photo management tool to update website Instagram photo grids with user-generated content.
• Photo and Video: Photograph original content for the photo library, website, social and print. Operate camera, audio and lighting equipment for Experience Scottsdale events and member activities. Perform post-production editing, which can include audio mixing, music mixing, sound effects, video motion graphics, animation, and other special effects by using in-app or other social media editing tools. Ensure that all videos are edited to the most effective lengths of time.

Knowledge, Skills & Abilities

Required:

• Experience running business social media accounts, photography and short-form video.
• A passion for social media.
• Proficient with working on a Mac computer.
• Photography and video skills.
• Excellent writing and communication skills.
• Ability to manage multiple projects and deadlines.
• Creative, detail-oriented, has a positive attitude, works well as part of a team, and has confidence to interact and communicate with Experience Scottsdale staff, members and outside vendors.

Preferred:

• Experience with Adobe Creative Suite, Adobe Premier, SEM Rush, Canva, Sprout Social and social media platforms.

Education & Experience

Bachelor’s degree preferred in a related field such as marketing, communications or business administration. Minimum of three years of work experience, which can include internships. Must have experience running business social media accounts, photography and short-form video. Experience in the hospitality industry preferred.

Work Environment & Physical Demands

This job includes both work in an office setting and remote work. It also requires active participation in outside meetings and destination activities. A vehicle/reliable transportation is needed. This role routinely uses standard office equipment and requires prolonged periods of sitting at a desk and working on a computer.

Position Type & Expected Hours of Work

This is a full-time position. Days and hours of work are Monday through Friday, 8:00 a.m. to 5:00 p.m. Occasional evening and weekend work may be required as job duties demand. This position requires up to 5% travel.

Equal Employment Opportunity

Our visitors come from all walks of life and so do we. As an equal opportunity employer, Experience Scottsdale is committed to creating a diverse environment that allows our employees to learn, develop and grow. To provide equal employment and advancement opportunities to all individuals, employment decisions at Experience Scottsdale will be based on merit, qualifications and abilities. Experience Scottsdale does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity and expression or any other characteristic protected by law.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

To Apply