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Job Description
Are you passionate about helping other people? You’ve come to the right place!
ARK Therapeutic is a small family company in Columbia, SC that makes sensory tools for individuals who have special needs.
We’re looking for an energetic individual to join our team and handle all incoming customer service inquiries.
THINGS YOU'LL DO :
Have you ever ordered from a company online? Did you need to contact them before or after you placed an order? The person who helped you - that’s you here! You’ll be responsible for answering the phone, answering email tickets, monitoring live chat, and responding to comments / messages on social media.
You'll prioritize requests as they come in and go above and beyond to help resolve any issue.
Requirements
ABOUT YOU :
You see it as an opportunity to fix a problem for someone and help make their day.
OTHER DETAILS :
Customer service experience is a plus, but not required as long as you have the attitude and skill set to provide great customer service.
This is an on-site position in a relatively quiet and casual yet professional office setting. Most of your interactions with customers will be over the phone and via email.
We believe giving the best support to our customers is important. For that reason, we’re looking for someone who is willing to commit at least two years to this position.
Benefits
Competitive pay based on experience, plus benefits (Paid holidays, PTO, 75% Employer-Covered Health Insurance, $10k Free Life Insurance, 401k, certain benefits only apply for full-time).
Work hours are Monday through Friday 8 : 30-5 : 00 with a 30 minute lunch break.
Last updated : 2024-06-22
Full Time
$36k-45k (estimate)
06/24/2024
09/22/2024
The job skills required for Customer service representative include Customer Service, Initiative, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer service representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer service representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer service representative positions, which can be used as a reference in future career path planning. As a Customer service representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer service representative. You can explore the career advancement for a Customer service representative below and select your interested title to get hiring information.