** Transportation Analyst**

**Job Category****:** Transportation Operations **Requisition Number****:** TRANS001710 Showing 1 location **Job Details**

**Description**

**SUMMARY**

Oversee the activity of the region to ensure daily business needs are met. Monitor SCC load management activities. Act as a working SCC when the volume or attendance dictates. Provide efficient execution of daily network operations activity, and assistance in the areas of reporting, issue management and resolution, KPI management and carrier management.

**RESPONSIBILITIES**

* Transportation Operations

Utilize 24Tracc Loads at Risk application and carrier web sites to identify at risk loads and ensure that POD Supply Chain Coordinators are also utilizing them

Loading/Unloading

Appointments

Assessorial issues

OS & D

Any other lane management issues

Support all daily load planning activities

Ensure on-time pick up and delivery of loads

Proactively monitor e-mail traffic and TMS to ensure network activity is managed effectively

Identify and act on potential problem areas

Provide guidance as necessary on issue resolution

Coordinate first response activity to resolve emergency service issues

Coordinate resolution of carrier, supplier and DC issues regarding:

Train and Mentor SCCs within region.

Act as primary management source in the absence of the Regional Manager.

* Performance

On-time Pickup

On-time Delivery

Tendered lead time less than 48hrs

Closed Loads

Accessorial Resolution

Response time

DCs Satisfaction

Proper Flagging

Maintain Established Performance Levels for:

* Relationship Management

Suppliers

Carriers

DCs

All other customer network stakeholders as required

Support internal and external operational relationships with the following:

* Develop and maintain proper communication within the network.

Escalate operational and performance issues as required to ensure desired service results are achieved.

Bring attention to regional manager any issues along with possible solutions the SCC has to offer that may improve carrier, and shipping and receiving location service levels.

Assist and support the development and implementation of corrective action plans as required.

Participate in weekly carrier service calls as necessary

Attend morning Operations Call in the absence of your manager to brief any issues form previous day.

* Other related duties as assigned.

**SUPERVISORY RESPONSIBILITIES**

* May have direct supervisory responsibilities, and provide support to Manager/Assistant Manager on the following:

Provide input for mid-year and year-end performance reviews for SCCs. Help to recommend individual performance goals for each SCC and work with SCCs to develop yearly IDPs.

Identify critical items and delegate pro-active monitoring to SCCs.

Ensure proper follow-up of loads on watch list and daily recap.

Maintain PTO Calendar.

**QUALIFICATIONS** (include education, certifications/licenses, experience, language, mathematical, computer, level of reasoning, physical demands and preferences (a plus) :

**Education and Experience Requirement**

Minimum:

2-5 years of experience in transportation operations experience preferred

Preferred:

Bachelors degree in Supply Chain Management

Experience:

* Experience with temp controlled and dry truckload transportation.

* Supervisory skills.

**Language and Technical Skills Requirement**

* Microsoft Excel, Word, Outlook & Access, TMS applications

* Ability to interface with other functional areas including carrier management.

* Thorough understanding of surface transportation management terms and concepts

* Proven analytical, problem solving and decision making skills.

**Physical Demands and Work Environment**

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

* Work is usually performed in an office environment with normal noise levels. Involves prolonged sitting and computer usage.

**Disclaimer**

This job description is **not** intended, and should **not** be construed to be, an exhaustive list of all responsibilities, skills, efforts or working conditions associated with the job. It is intended, however, to be an accurate reflection of those principal job elements essential for making decisions related to job performance, employee development and compensation. As such, the incumbent may perform other duties and responsibilities as required. Its contents imply no contractual obligation and may be changed by the company at any time.

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