Description

Summary:

As a Teller, you play a vital role in our Customer’s experience by providing the highest level of Customer Service while efficiently and accurately processing transactions and identifying financial needs. A successful Teller will have a friendly personality, enjoy working as a team and will be able to take the initiative and go the extra mile when responding to Customer’s needs.

Essential Duties and Responsibilities:

• Processes teller transactions for lobby and drive-thru teller areas, knowledgeable of all Teller functions including but not limited to verifying deposits, examining endorsements and negotiability of items presented, and verifying signatures
• Builds and maintains relationships with customers. Must clearly understand Armstrong Banks services, interpret customers’ needs, and recommend appropriate bank product or service
• Positive, professional, proactive in everyday interactions with Customers and Co-workers
• Fosters teamwork and collaboration to build solid relationships with co-workers
• Ability to apply strong critical thinking and problem-solving skills to promptly meet customer’s needs
• Thorough knowledge and understanding of products and services offered
• Complies with all regulatory requirements
• Other duties and responsibilities as assigned

Qualifications

Qualifications:

• Excellent customer service, communication, and problem solving skills
• Positive, courteous, friendly, and professional
• Must be detail-oriented and able to work in a fast-paced, multi-task environment
• Coordinate numerous assignments at once, showing strong time management skills
• Basic Computer skills
• Must work well independently and in a team-support role
• Ability to maintain high level of discretion and confidentiality

Physical Requirements:

• Long periods of standing, sitting, typing or repetitive motion
• Ability to lift and carry cash drawers and coin bags/boxes