3 Full Time Customer Service Representative - Field Jobs in Meadville, PA
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Full Time Customer Service Representative - Field
$35k-44k (estimate)
Full Time | Ancillary Healthcare
3 Weeks Ago
Armstrong is Hiring a Full Time Customer Service Representative - Field Near Meadville, PA
Position SummaryThe successful candidate must have the ability to work independently and as part of a team, demonstrating the ability to work with patience and courtesy in difficult customer relation situations. Must have the ability to communicate effectively; both verbally and in writing, thinking quickly and logically to ensure expedient responses to customer inquiries. Must complete applicable training and display strong organizational skills. The ability to multi-task efficiently and effectively is of paramount importance.
What’s In It For You
Armstrong is an Equal Opportunity Employer.
What’s In It For You
- Competitive hourly wage with free/discounted services
- Attractive benefits package including medical, dental, vision, 401k and more, effective immediately upon hire.
- Generous paid time off & holidays
- Resolve customer issues in a local customer sales and service office environment including billing inquiries, sales opportunities, and product troubleshooting.
- Respond to customer correspondence in an appropriate time and manner.
- Accurately enter order information for both sales and service orders, updating customer account information including telephone and contact numbers.
- Help achieve company sales/upgrade goals by consulting with customers on available products and services.
- Daily cash drawer reconciliation
- Use provided training materials and job aids to resolve customer issues quickly and accurately.
- Create and maintain customer files including confidential information.
- Present a quality presentation of company products and services.
- Assist in achieving all system, team, and individual customer service goals and standards.
- Assist with other assigned duties and administrative tasks.
- 1-2 years of customer service experience preferred.
- Excellent interpersonal and organizational skills with the ability to manage multiple conflicting priorities.
- Demonstrated ability to solve complex problems and make sound judgments and ethical decisions.
- Proven ability to develop through coaching and counseling.
- Excellent written, oral, and interpersonal communications skills.
- Regular, punctual, and consistent attendance.
- High school diploma or equivalent; advanced degrees or certifications preferred.
- Excellent PC and computer applications skills
Armstrong is an Equal Opportunity Employer.
Job Summary
JOB TYPE
Full Time
INDUSTRY
Ancillary Healthcare
SALARY
$35k-44k (estimate)
POST DATE
06/05/2024
EXPIRATION DATE
07/03/2024
WEBSITE
armstrongonewire.com
HEADQUARTERS
EDINBORO, PA
SIZE
500 - 1,000
FOUNDED
1946
TYPE
Private
CEO
BRIAN ZIMMERMAN
REVENUE
$50M - $200M
INDUSTRY
Ancillary Healthcare
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About Armstrong
Armstrong One Wire specializes in providing television and wireless internet services for individuals and businesses.
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