Job Purpose:

Department is looking for an ERP Programmer Analyst.

Primary Job Duties/Tasks:

The duties and responsibilities of this position are,

Use the Project Management tool to record time and progress reporting. Assist in the development of project plans. Manage incidents using the Department tool.

Follow established plans and processes. Provide recommendations for updates as requested.

Perform a preliminary impact assessment of any Department of Financial Services FLORIDA

PALM Project enhancements and provide an impact analysis that covers impact to cost, resources, hardware, software, schedule, and any downstream impact to other IT systems, projects or programs as requested. Lead and manage the Child Support FLORIDA PALM

Project as assigned. Complete assigned support request related work.

Provide opinion on potential and proposed changes to CAMS by the Department. This may include options and suggestions for alternatives, as well as an impact analysis that covers impact to cost, resources, hardware, software, schedule, and any downstream impact to other IT systems, projects, or programs.

Attend meetings related to the Department of Financial Services FLORIDA PALM Project and any CAMS related modifications or enhancements. Schedule and lead meetings and provide agendas, presentations, minutes, issue, and decision papers.

Provide reports or opinions as directed by the CAMS Project Manager or designee. These are data to assist in decision making, not changes migrated to production. Examples of reports/ opinions/ draft responses include providing responses to State and Federal agency inquiry, prepare formal or informal status reports including supporting documentation as needed, prepare materials for interagency, state, and federal audits and other systems reviews.

Assists program staff on an as-needed basis to analyze trends and cause/effect relationships associated with child support program performance, including analysis and dissemination of data related information such as performance accountability measurements (PAMS) and federal reporting.

Assist in determining the problem and resolve 2nd level requests. Break-Fix resolution and root cause analysis support to address CAMS application problems as they relate to the Child Support FLORIDA PALM Project.

Assist in the proactive management of systems and hardware. Root cause analysis and resolution plan implementation. Identify fixes that require code modification/enhancement to correct operational deficiencies.

Assist in the planning, preparation, and release of major and minor updates to existing software and installation of new software as they relate to the Child Support FLORIDA PALM Project.

Assist in requirements documentation and requirements traceability as they relate to the Child Support FLORIDA PALM Project.

Assist in control and management of software and IT hardware as they relate to the Child Support FLORIDA PALM Project.

Assists in the development and critical review of appropriate workflows, forms, and design documents that describe proposed and/or implemented system functionality as they relate to the Child Support FLORIDA PALM Project...

Assist in the resolution of software and batch processing aborts and abnormal ends. Recommend revisions. Assist external partners in correcting file irregularities that prevent batch processing as they relate to the Child Support FLORIDA PALM Project...

Create and modify functional documentation, test system changes, work with external partners to test functionality as they relate to the Child Support FLORIDA PALM Project.

Monitor batch as required. Assist in correcting issues that prevent timely and complete batch processing as they relate to the Child Support FLORIDA PALM Project.

Assist technical staff in maintaining existing code, resolution of test discrepancies / defects, production system problem analysis and software modification, resolution of software aborts, performance tuning of code through revised code through revised design structures or actual code modifications as they relate to the Child Support FLORIDA PALM Project.

Assist technical staff in maintaining system databases as they relate to the Child Support FLORIDA PALM Project.

Assist in the enhancements and maintenance of system interfaces as they relate to the Child Support FLORIDA PALM Project

Perform production analysis as they relate to the Child Support FLORIDA PALM Project

Resolve test discrepancies as they relate to the Child Support FLORIDA PALM Project.

Develop functional specifications and update as they relate to the Child Support FLORIDA PALM Project.

Review and provide analysis on functional and technical specifications as they relate to the Child Support FLORIDA PALM Project.

Research SAP documentation to identify fixes, new functionality and to increase system functionality as they relate to the Child Support FLORIDA PALM Project.

Assist in the implementation of new software or existing upgrades. Identify potential system conflicts and assist in corrections as they relate to the Child Support FLORIDA PALM Project.

Document test scripts, conduct tests and document test results. Ensure functionality and results meet requirements as they relate to the Child Support FLORIDA PALM Project...

Assist in review and modification of system access procedures. Ensure all procedures are followed to maintain the integrity and security of the system and data as they relate to the Child Support FLORIDA PALM Project.

Assist in the development, testing and maintenance of user roles and other system access profiles as they relate to the Child Support FLORIDA PALM Project.

For changes, assist in the development, analysis and updating (documentation / configuration) of business rules, business rules design, and testing as they relate to the Child Support FLORIDA PALM Project.

Transfer of project information to Department staff and other external partners, contractors, state, and Federal representatives as requested including specific skills and unique knowledge required to operate, maintain, upgrade, and enhance the CAMS system, knowledge of SAP.

Mentor staff as they relate to the Child Support FLORIDA PALM Project.

Update training documents as required as they relate to the Child Support FLORIDA PALM Project.

Assist other Department areas with Child Support FLORIDA PALM Project work as needed.

About ArnAmy, Inc.:

ArnAmy, Inc. is a leading information technology consulting and software development firm in Tallahassee, FL since 2007. ArnAmy has been providing high quality services to clients and prides itself in implementing dependable solutions to ensure client's success. ArnAmy is formed and led by principle centered leaders with Subject Matter Expertise in all disciplines of Information Technology. Company has proven record of 100% successful projects and 100% satisfied clients, and employees. We are inviting bright professionals with integrity and have passion to achieve higher goals to join our award winning (Tallahassee s BEST in IT Solutions 2017 &2016) excellent and talented team.

ArnAmy, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability or marital status. Women and Minorities are encouraged to apply.

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