Arnet Pharmaceutical Corp is Hiring an International Sales Customer Service Near Davie, FL
Job Description
Provides sales support for International Sales Business Developer
Develops written quotations for current and prospective customers detecting customer needs and obtaining basic information internally to facilitate the quotation process
Requests internally samples to send to existing customers and new leads
Answers specific questions regarding products and their benefits, order status, packaging, registration issues and/or lead times.
Supports the marketing department in the preparation of international tradeshows (materials, promotional items, etc.)
Prepares monthly reports (invoicing, summary of quotes sent, samples, etc.)
Responsible for preparing Letter of Credit documentation in liaison with the Accounting and Shipping Department
Maintains accurate records for each customer (quotes, prices, packaging, specifications, complaints)
Responsible for the processing and data entry of orders and invoicing using Visual software
Keeps open communication with Manufacturing and Packaging Department, Laboratory, Registration, Regulatory Affairs, Graphic Design and other departments as needed.
Follow up on the Registration Process and payment of Registration fees with each customer
Expedites the resolution of customer problems and complaints
Requests codifications for Master Formulas for finished Products
Supports inventory control of customer supply materials
Supports management with oral and written reports on customer needs, problems, interests, competitive activities, and potential for new development of products and services
Supports in the development of new products in liaison with R&D in the development of the new products to be launched every year
Contributes to team effort by accomplishing related results as needed. Works well with others, cooperating and supporting co-workers.
Provides feedback to management regarding customers
Assists in special projects from International Sales Department
Performs other functions as requested by the immediate Supervisor
Qualifications:
Bachelor’s degree
Associate’s degree or Bachelor’s degree ( preferred)
Bilingual (Spanish and English)
2- 5 years’ experience in customer service
Strong computer skills (Microsoft Word, Excel, Outlook)
Strong communication skills
Able to accept criticism and show desire to learn and improve
Able to multitask
Works well in a fast-paced environment
Company DescriptionEstablished in 1972, Arnet Pharmaceutical has researched, manufactured and marketed natural products worldwide. Arnet Pharmaceutical is internationally recognized contract manufacture, known for its quality and service. Actively, Arnet serves over 65 countries around the world. Our Quality Assurance department works closely with each customer to guarantee compliance and the necessary documentation needed to meet the most stringent standards. Arnet Pharmaceutical is housed in a 85,000 sq. ft., all air conditioned, space in Davie Florida with 300 employees. Our facility includes offices, laboratory, manufacturing and warehouse areas and includes separate rooms for our production machinery. Arnet's extensive line of products includes a complete range of vitamins, minerals amino acids and herbal supplements. Arnet also has the capability to do: Tablets, Capsules, Powders and Chewable. Over the years, Arnet Pharmaceutical has led the nutritional supplement industry in price, quality and innovation. We have built lasting and profitable relationships with our private label customers. Arnet Pharmaceutical is a modern, efficient, full service private label contract manufacturer of nutritional supplements, vitamins, minerals, herbal products, specialty products and diet aids. We provide you with only the highest quality products from the finest ingredients. All formulas are manufactured under the guidelines of:
United States Pharmacopoeia (U.S.P.)
Current Good Manufacturing Practices (c.G.M.P.)
Standard Operating Procedures (S.O.P.)
Disintegration, potency and dissolution are guaranteed
FDA Registered Facility and Label-er code for Customers
Our commitment to quality assures you that our customers will be provided with the most effective formulations produced under strict quality control standards. Our guarantee is that Arnet Pharmaceutical will always stand behind its products. Arnet provides Certificates of Analysis for each batch number. We also provide Halal and Kosher certificates if requested by the customer. Established in 1972, Arnet Pharmaceutical has researched, manufactured and marketed natural products worldwide. Arnet Pharmaceutical is internationally recognized contract manufacture, known for its quality and service. Actively, Arnet serves over 65 countries around the world. Our Quality Assurance department works closely with each customer to guarantee compliance and the necessary documentation needed to meet the most stringent standards. Arnet Pharmaceutical is housed in a 85,000 sq. ft., all air conditioned, space in Davie Florida with 300 employees. Our facility includes offices, laboratory, manufacturing and warehouse areas and includes separate rooms for our production machinery. Arnet's extensive line of products includes a complete range of vitamins, minerals amino acids and herbal supplements. Arnet also has the capability to do: Tablets, Capsules, Powders and Chewable. Over the years, Arnet Pharmaceutical has led the nutritional supplement industry in price, quality and innovation. We have built lasting and profitable relationships with our private label customers. Arnet Pharmaceutical is a modern, efficient, full service private label contract manufacturer of nutritional supplements, vitamins, minerals, herbal products, specialty products and diet aids. We provide you with only the highest quality products from the finest ingredients. All formulas are manufactured under the guidelines of: - United States Pharmacopoeia (U.S.P.) - Current Good Manufacturing Practices (c.G.M.P.) - Standard Operating Procedures (S.O.P.) - Disintegration, potency and dissolution are guaranteed - FDA Registered Facility and Label-er code for Customers Our commitment to quality assures you that our customers will be provided with the most effective formulations produced under strict quality control standards. Our guarantee is that Arnet Pharmaceutical will always stand behind its products. Arnet provides Certificates of Analysis for each batch number. We also provide Halal and Kosher certificates if requested by the customer.