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We are searching for Call Center Representatives to add to our Escondido, CA office!! This position offers a competitive hourly rate of $20.00 per hour ($21.00 for Spanish bilingual candidates PLUS Monthly Bonus Incentive (based upon performance), stability, benefits, and a great company culture!! Apply TODAY!!
As an Account Representative, you will be the lifeline of the company, working with customers in their financial situation and identifying the best means of recovery by negotiating payment terms with empathy, professionalism, and tact. For over 25 years, ARS has helped customers resolve their overdue accounts with dignity, transparency, and recognition of each individual’s financial situation.
More than ever, stability and consistency matters. Our families matter. Our jobs matter. We all want a career that we can rely on. Where we are surrounded by people that we can rely on. Where the people you see in the office everyday become more like family. At ARS, we are stronger than ever and we understand the importance of loving where you work.
This position will be worked at our office located at 270 W. 2nd Ave Escondido, CA 92025
JOB BENEFITS:
At ARS we enjoy 8 paid holidays to spend with your family and friends, including Thanksgiving and the day after Thanksgiving to get a head start on your Holiday shopping! Full benefits that include medical, dental, vision and 401k. Eligible employees begin to accrue PTO hours per the scheduled rates beginning with the first pay period. A business casual dress code, as long as its professional; dress comfortably and with your own style. Wellbeing initiatives and daily motivation through our social media platforms. Start with a friend and enjoy the benefit of our employee referral program.
JOB RESPONSIBILITIES:
REQUIREMENTS:
DISCLAIMER:
ARS is an equal employment opportunity employer and makes employment decisions, including but not limited to, hiring, firing, promotion, demotion, training, and/or compensation, on the basis of merit. Employment decisions are based on an individual’s qualifications as they relate to the job under consideration. The Company’s policy prohibits unlawful discrimination based on race, religious creed (which includes religious dress and grooming practices), color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex (which includes pregnancy, childbirth, breastfeeding, and related conditions), gender, gender identity, gender expression, age, sexual orientation, military or veteran status, or any other consideration made unlawful by federal, state or local laws, ordinances, or regulations. All such discrimination is unlawful.
Job Type: Full-time
Job Type: Full-time
Pay: $20.00 per hour
Benefits:
Experience level:
Shift:
Weekly day range:
Work setting:
Work Location: In person
Full Time
$44k-55k (estimate)
03/15/2023
07/10/2024
arsnational.com
ESCONDIDO, CA
200 - 500
1987
Private
$10M - $50M
The job skills required for Call Center Representative include Call Center, Empathy, etc. Having related job skills and expertise will give you an advantage when applying to be a Call Center Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Call Center Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Call Center Representative positions, which can be used as a reference in future career path planning. As a Call Center Representative, it can be promoted into senior positions as a Contact Center Representative IV - Inbound that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Call Center Representative. You can explore the career advancement for a Call Center Representative below and select your interested title to get hiring information.
If you are interested in becoming a Call Center Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Call Center Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Call Center Representative job description and responsibilities
Call center representatives must be professional throughout each phone call and to other call center employees.
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Therefore, call center representatives should be open to work rotational shifts and adapt to a flexible work schedule.
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A successful Call Center Representative must have an excellent attitude towards their work and empathy for their customers' needs.
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The representatives should also use their problem-solving skills to resolve customer queries effectively.
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The Call Center Customer Service Representative must be able to deliver outstanding customer service to ensure customers receive the best customer service experience.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Call Center Representative jobs
Working as a call center representative requires a fast typing ability.
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Perfect for Call Center Representatives with two to five years of experience.
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Due to the sensitivity of the call type, all representatives will be required to pass a Personnel Security suitability determination and adhere to strict privacy policies.
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Excellent follow through skills, responding timely to phone calls, tasks, and projects; accuracy and attention to detail are a must.
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Previous call center experience preferred but not required.
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Step 3: View the best colleges and universities for Call Center Representative.