We are seeking candidates for General Manager of the Best Western Plus Tree House in Mount Shasta. The General Manger will be responsible for the quality process to ensure customer satisfaction by consistent delivery of both product quality and service in accordance with the hotel's profitability goals. This manager will be responsible for working with their respective Rooms and Food & Beverage management of the property.

GENERAL RESPONSIBILITIES

• Being hands-on by performing administrative duties including clearly defining operating objectives, setting property goals, striving for continual performance and improvement, analyzing reports either written by the GM or provided to him/her by direct reports, communicate with guests, other peer managers, Corporate Office, and/or Best Western.
• Accountable to the year-to-year Business Plan, Forecasts, and Budget reports and able to explain a deviation.
• Keep abreast of local, state, and federal wage and hour laws, business taxes, liquor laws, need for permits and licenses, CAL OSHA requirements are met and required records are maintained.
• Interview, hire supervise and coach department heads and their leads in the efficient operations of their respective areas. In addition, establish and maintain an effective operation training program for all departments against any contingency staffing issues.
• Physically tour and visually inspect property daily with respective managers and lead staff. Monitor and strategically come up with solutions against any cost control, property condition, cleanliness, and quality of product and service throughout all of the hotel and restaurant.
• Develop and maintain marketing and sales effort to increase hotel occupancy and to generate increased food and beverage sales.
• Participate in community affairs and maintain a positive public image to meet with potential and current clients and promote the hotel.
• Point person on monitoring hotel safety programs.
• Provide strategic reports to the Regional Director of Operations concerning the overall performance of property and accomplishments within the operations.

May be required to assist other positions when needed at the hotel or within the department when needed

QUALIFICATION STANDARDS

Education

• Bachelor’s Degree in Hospitality Management a plus.

Experience

• Minimum of 4 years in full-service hotel operations as a General Manager.
• He/she must have a deep knowledge of Operations Management, specifically in Rooms and Food & Beverage.
• Brand experience is highly preferred.
• Licenses or Certificates CHS or CHA preferred.

Job Type: Full-time

Pay: $70,000.00 - $90,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• AD&D insurance
• Dental insurance
• Employee discount
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Evening shift
• Monday to Friday
• Morning shift
• Weekends as needed

Education:

• Bachelor's (Preferred)

Experience:

• Hotel management: 5 years (Preferred)
• Hospitality: 7 years (Preferred)

Ability to Commute:

• Mount Shasta, CA 96067 (Preferred)

Ability to Relocate:

• Mount Shasta, CA 96067: Relocate before starting work (Required)

Work Location: In person